Head of Adults Services

This position will monitor the day-to-day operation of the Lancaster Adult Day Program. In addition, the Supervisor will assist with planning of all aspects of service to achieve desired outcomes and assures services comply with person-centered service design and with all applicable internal and external oversight. Seeking a candidate that can work collaboratively with Program Directors and all service line associates to ensure delivery of high-quality person-centered services that empower people, meet their personal needs, and support them to direct their own days and lives.

Supervisor, Adult Day Services

Hours: Full-time - Monday-Friday - 8:00 am to 4:00 pm

Hourly Starting Pay Rate: $26.00 per hour

Driving required as needed and must have a clean DMV record

*We provide CPR/First Aid certification for Adult Day Services*

Excellent Monday through Friday work schedule. No weekends or evenings

Full-time positions are eligible for medical, dental, & vision, 401k program, tuition reimbursement of up to $5,250 per year, student loan counseling program, 15 days of paid time off, 11 paid holidays, etc.

Supervises the coordination of service delivery for individuals as designated; including but not limited to intake process, assessments, service assignment, and effective service delivery; Oversees and coordinates data collection, organization, and storage of documentation related to individuals who use the services; including handling of electronic health records where required.

Promotes, models, and ensures adherence with person-centered standards and service culture by ensuring person-centered planning, and inclusion of opportunities and variety of experiences reflective of the interests and preferences of individuals who use the service. Ensures compliance of, and exhibits, a thorough understanding and functional knowledge of all quality assurance and safety standards for designated service(s), inclusive of all organizational standards and applicable licensing agencies, service design, accreditations and other regulatory requirements. Provides input to the development and improvement of policies and procedures.

Evaluates training needs and conducts thorough observations of all associates within the service; Maintains positive working relationships with associates, with individuals who use the services, their support team, referral agencies, community contacts, and others who are important to them and their success.

Substitutes for direct service associates as needed.

Able to foster team work, effective monitoring, motivating, training, and mentoring of staff.

Knowledge of person-centered programming approach providing services to create purposeful and meaningful activities.

exercise discretion and handle sensitive and confidential matters appropriately.

Ability to properly interpret and implement policies, procedures, and regulations.

Ability to demonstrate active listening, patience, and empathy in communicating with individuals that use the service, their families and/or caregivers.

Demonstrated proficiency with Microsoft Office applications (e.g. Outlook, Excel, Word, and PowerPoint) and the electronic health records system.

Ability to provide assistance with personal care to participants, including ability to transfer an individual who has no weight-bearing skills.

Able to establish and maintain a working environment conductive to positive morale, quality, creativity, and teamwork.

Must be able to tolerate an outdoor work environment inclusive of a variety of weather conditions.

Ability to travel locally with individuals who use the service to participate in activities related to the service.

Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and/or program requirements.

Ability to pass post-offer medical examination and test for tuberculosis.

Ability to travel throughout Southern California to multiple ESSC locations with own reliable transportation. Provide proof of valid California driver’s license, a clean driving record, proper auto insurance, and vehicle registration, in compliance with Transportation Safety Standards. May be required to transport individuals using the service.

Must pass all drug testing required by ESSC.

Bachelor’s degree in Human Services or related field preferred.

Possess and maintain non-violent crisis management/intervention certifications (such as CPI, QBS, etc.).

Four (4) years of work experience in related field is preferred, including some supervisory experience.

Or the combination of experience, education, and training to perform the job successfully.

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