Full Time Front Desk Receptionist

Front Desk Receptionist

Shin Imaging, a Rezolut Partner, is looking for a Front Desk Receptionist to join our team!

Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology to achieve better health outcomes.

We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. Under direction of the Lead Clerical, the primary responsibilities of the Front Desk /Scheduler and Registration staff are to greet clients, assist visitors with their needs, perform patient registration, schedule appointments by interfacing with referring physician offices, patients, and patients' family members, monitor patient flow, and provide excellent customer service. Must speak Korean. Please do not apply if you do not speak KOREAN.

Greets customers in a polite and prompt manner.

Kindly and patiently assists clients by answering their questions and helping with their requests.

Accurately completes the registration process, enters patient information in the RIS and verifies discrepancies in patient information with patients, clinics or insurance companies as needed.

Anticipates and provides assistance to accommodate patients having difficulty ambulating and completing forms.

Creates detailed notes in patient chart in RIS documenting pertinent information.

Customer service experience, handling money, and attention to detail highly preferred.

Customer service: Medical terminology: Computer skills: Service Excellence: The Front Desk and Registration staff is the first impression of the office for patients and their families and as such, will demonstrate the highest level of customer service when greeting and speaking with clients. Takes ownership for determining a customer's needs and offering ways to help.

Shows flexibility and can shift focus quickly to accommodate the physicians or other staff.

Language Ability:

Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization. MUST SPEAK KOREAN or CHINESE.

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software, internet software, RIS, and PACS.

High school diploma

Job Type: Full-time

Dental insurance

• Disability insurance
• Health insurance
• Life insurance
• 8 hour shift