Administrative Professional --- IMMEDIATE NEED!!!
GTG Peterbilt
Description: GTG Peterbilt - Davenport is a full-service dealership with 12 service bays, 9 body shop bays including a state-of-the-art paint booth. We have a dedicated parts showroom with several million dollars of parts on hand. Our franchises include Peterbilt, Hino, Dependable Truck Parts (DTP) and TRP All Makes Parts. We have an immediate opening for a Warranty Administrative Assistant . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Assist Warranty Manager to process warranty claims on a timely basis for each franchise or distributor.
Posts credits on computer.
Resubmit all rejected claims promptly or receives authorization to write them off.
Follows up on payment of outstanding claims.
Tracks warranty parts by tagging with repair order number, date or replacement, and date on which part may be disposed.
Arranges for parts to be shipped to the factory or distributor, or to be scrapped.
Assist with body shop warranty claims as needed.
Provides optimal customer service and efficiently reviews and processes warranty claims for parts and labor.
Ensures claim legitimacy and adherence to warranty policy and procedures.
Tracks warranty claims through completion for more prompt and consistent resolutions.
High school diploma or equivalent preferred.
Combination of education, training, or experience that provides the required knowledge, skills, and abilities.
Medical, Dental & Vision insurance
Eligibility for paid holidays at time of hire.
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