Head of People (Human Resources/Talent)

Synergy , a leading Boston commercial real estate firm, with a managed portfolio of over 6.5 million square feet, across multiple asset classes, seeks a Senior Human Resources Manager to support our continued growth. With the support from the Executive Team and our third-party partners, this role will develop and implement strategies that will attract, engage, develop, and retain employees building upon our high-performance culture.

The Senior Human Resources Manager is a personable, results-oriented, multitasker who can handle a variety of day-to-day duties. This position works well independently while also collaborating closely with staff and department heads in a professional and empathetic manner. Reporting to the COO, this role is driven by a desire to make a meaningful impact on the organization. Core responsibilities include providing HR guidance, improving business practices, leading complex projects, and ensuring regulatory compliance.

This is a full-time, on-site position at our office in Boston, Monday through Friday.

Talent Acquisition

Partner with Hiring Managers to develop position profiles and understand staffing needs

Source, screen, and qualify candidates prior to hiring team interviews

Coordinate all recruitment logistics while delivering an exceptional candidate experience

Maintain accurate candidate records in the Applicant Tracking System and keep the job description bank and org charts current

Build and maintain a pipeline of candidates for future opportunities

Track and report on active searches and talent acquisition metrics

Deliver a best-in-class onboarding experience for all new hires

Talent Management

Partner with leaders to implement programs focused on retention, engagement, recognition, development, and organizational design

Design and lead employee engagement initiatives, surveys, focus groups, recognition programs, and team building, that elevate the work experience and make employees feel valued and heard

Serve as a trusted advisor on HR policy, employee relations, leaves of absence, and compensation

Champion a culture that reflects Synergy's values and fosters belonging and inclusion

Proactively check in to ensure all work groups are functioning positively and coach managers on performance management, employee development, and career pathing

Transform the employee lifecycle, reimagining how Synergy attracts, develops, and retains top talent through growth opportunities, manager relationships, and culture

Manage the performance review program and administer Synergy’s talent management software

Guide managers through employee relations issues with the help of consultants and attorneys

help them identify solutions and encourage them to constructively resolve conflicts

Collaborate with Accounting & Finance to plan and oversee employee benefit programs, including medical, dental, life, disability, time off, tuition reimbursement, and employee referral

Draft and maintain company and restaurant policies and procedures, ensuring legal compliance and clear communication to all employees

Maintain confidential employee records, including payroll and benefits information

Oversee HR-related software and systems (HRIS)

Bachelor’s degree and a minimum of 10 years of related HR experience

End-to-end experience in recruitment, onboarding, and talent management

Strong working knowledge of HR functions including total rewards, compliance, and talent management

Proficiency in MS Office and HRIS platforms; strong Excel skills preferred

We offer competitive salary and benefits, including medical, dental, vision, life, STD & LTD insurance, Paid Parental Leave, and 401(k) plan with company match. We are unable to support sponsorship for work authorization and Visas at this time. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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