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Bank Teller / Teller - Full Time

Relyance Bank

SUMMARYThe position of Teller I provides superior and quality customer service. Provides customers efficient and accurate transaction processing. Sells the Banks products and services. Provides customer referrals for new products and services on a daily basis. Considerable customer contact required. ESSENTIAL DUTIESPromote and maintain positive relations with all contacts, customers and potential customers.Comply with all department and company policies and procedures.Contribute to the fulfillment of department and company objectives and goals.Will be involved in ordering, receiving, verifying, and distributing cash.Operates a tellers window to serve the banks customers by: Accepting retail and commercial deposits, verifying cash and endorsements and giving customers their receipts; Identifying customers and cashing checks and savings withdrawals; Accepting checking and savings deposits; Verifying customer signatures; Providing additional customer services including Cashiers Checks, Money Orders, etc.; Balances cash drawer daily; Accepts payments for all loans; Admits customers to safe deposit boxes.Open and Close Vault and night deposit.Makes a concentrated effort to solve customer problems.Follows teller over/short policy.Demonstrates knowledge of and adherence to EEO policy; educates others on the value of diversity; Complies with Bank Secrecy Act, including related policies and procedures, and promptly reports suspicious activity to the BSA Officer.Follows policies and procedures; completes administrative tasks correctly and on time; SECONDARY DUTIESThe position of Teller I performs duties specific to the position and other functions as assigned.SUPERVISORY RESPONSIBILITYThe position of Teller I has no supervisor responsibility.ENVIRONMENT AND PHYSICAL ACTIVITYThe employee is in a non-confined office-type setting in which he or she is free to move about at will. The position includes driving a Bank or personal owned vehicle approximately 5% of the time which includes exposure to the outside weather elements and moving mechanical parts. It may include some minor annoyances such as noise, odors, drafts, etc.The employee in the course of performing this position spends time writing, typing, speaking, listening, lifting (up to 25 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.The employee for this position may operate any or all of the following: telephone, cellular telephone, beeper, copy and fax machines, adding machine (calculator), check protector, microfilm equipment, encoder, money counter, credit card terminal, typewriter, computer terminal, personal computer and related printers.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.MENTAL DEMANDSThe employee in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, training, multiple concurrent tasks, and constant interruptions.MINIMUM REQUIREMENTSThese specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. High school diploma.Basic experience, knowledge and training in retail/operational activities, terminology and products and services.Basic skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.Basic typing skills to meet production needs of the position.Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees.Ability to work with general supervision while performing duties.

Vacancy posted 4 days ago
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