Full-Time Health Advocate

RISE Community Hospital DFW, Mansfield, TX, US

Salary Range: $20.00 To $24.00 Hourly

Rise Patient Advocate (Addiction Recovery & Behavioral Health)
Facility: Rise Community Hospital

Reports To: Rise On-Site Supervisor

Job Type: Full-Time / PRN

Shift: Days / Evenings / Rotating Coverage

At Rise Community Hospital , we believe that long-term healing happens through authentic connection, unwavering support, and compassionate guidance. As a Rise Patient Advocate , you are the vital link between our clients and their journey toward lasting recovery. If you bring lived or professional experience in behavioral health and substance use recovery, excel at building trusting relationships, and want to make a tangible difference in our community, this is your opportunity to lead with purpose.

You will serve as a continuous champion for patients across the entire care continuum—balancing compassionate advocacy, admissions support, and recovery community engagement:

Patient Support & Relationship Building: Admissions & Benefit Navigation: Answer incoming calls and emails, conduct phone pre-assessments, verify insurance benefits, guide potential clients past barriers to care, and coordinate intake scheduling.

Alumni & Community Engagement: Facilitate weekly alumni recovery meetings, organize community alumni events, and maintain an active, supportive presence across the recovery network.

Education: High School Diploma or equivalent required.

Experience: Direct working experience supporting individuals with behavioral health or substance use disorders.

Professional telephone etiquette and clear written/verbal communication skills.

Strict dedication to patient privacy (HIPAA) and ethical healthcare compliance.

A close-knit team dedicated to patient outcomes and community wellness.

Hourly non-exempt pay structure.

Direct exposure to healthcare operations, admissions workflows, and clinical multidisciplinary teams.

Medical, Dental, Vision, Retirement options, and Paid Time Off for eligible roles.

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