Lead Restaurant Reservationist

Lead ReservationistThis isn't just your next job – it's your opportunity to be part of an amazing team that delivers on our promise to meet and exceed our guest's experience the moment they walk through our doors! We offer structured programs for growth and career advancement and consider our employees to be our greatest asset. What we offer you: Unparalleled training and development programs Generous employee discounts on dining, retail, amusements and hotels Flexible schedules Multiple benefit plans to suit your needs Paid time off or paid sick leave (based on location) Opportunities for advancement Community volunteer opportunities with Landry's League Positive and respectful work environment where diversity is valuedResponsibilitiesLead & support host team to ensure smooth Front-of House operations Manage guest flow in the dining room, seating rotations, & wait times during high volume shifts to ensure efficiency in service & balanced server sections Manage reservations; special requests such as celebrations or dietary needs, & large party accommodations Train & develop new hosts on service standards & OpenTable reservation system Coordinate with management & kitchen staff to optimize table turns & ensure guest satisfaction Handle guests concerns professionally & involve management when needed We are open 365, required to work during peak volume including Holidays & weekends Full time 30+ hoursQualificationsApply now if you: Aspire to our "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive and Respectful Are a Team Player with a guest first attitude 2+ years of OpenTable Experience Have prior restaurant experience (preferred) Have a passion for great food and great fun Are comfortable working in fast-paced environment Previous hotel front desk or concierge experience is a plus Previous experience in Delphi or Salesforce is a plus