Host: Night and Weekend Shifts

Job Overview

Key Responsibilities

1. Guest Relations & Seating

• The Welcome: Greet every guest with immediate, genuine energy. You set the "vibe" for their entire meal.
• Strategic Seating: Manage the waitlist and floor plan using our seating system. You must balance the needs of the guests with the capacity of the kitchen and the server rotation.
• First-Timer Orientation: Briefly explain the KPOT concept (All-You-Can-Eat BBQ & Hot Pot) to new guests while walking them to their table.

2. Communication & Coordination

• Server Synergy: Maintain constant communication with the server team and bussers. You must know exactly which tables are "bussing," "paying," or "available" at all times.
• Management Interaction: Immediately alert management to any guest concerns, large party arrivals, or significant "bottlenecks" in the lobby.
• Phone Etiquette: Handle high volumes of calls for reservations, inquiries, and directions with a professional and helpful tone.

3. Lobby & Station Maintenance

• Zone Control: Keep the lobby and entryway spotless, organized, and welcoming.
• Menu Management: Ensure all physical menus are clean, sanitized, and properly stocked at the host stand.

Professional Standards & Conduct

• Uniform: Must be in full uniform (KPOT Shirt, Black Pants, Name Tag, and Non-Slip Shoes) at the start of every shift.
• Device Policy: Cell phones are strictly prohibited on the floor. Laptops for schoolwork are not permitted during shifts.
• Punctuality: "On time" means being at the host stand and ready to work at your scheduled start time.
• Maturity: Maintain a professional "poker face." Even when the lobby is full, you must treat every guest and coworker with respect and avoid public altercations.

Requirements

• The "Hustle": Ability to stand and move quickly for 6–8 hours.
• Mental Sharpness: Ability to memorize server sections and manage a complex rotation under pressure.
• Team Player: A "no task is too small" attitude—willing to help pre-bus or run water if the lobby is clear.
• Availability: Must be available for late-night shifts and weekends.

Why KPOT?

• Fast-paced, high-energy environment.
• Opportunities for growth into Serving or Bartending (for those who demonstrate leadership and focus).
• Be part of the most exciting "All-You-Can-Eat" concept in Atlanta.