Front Desk Receptionist and Administration

The Front Desk Receptionist works in the clinic performing a variety of administrative duties pertinent to the beginning and end of the clinical encounter. The duties include, but are not limited to, greeting patients, data entry, answering phones and clerical work.

Patient Interactions

Greets patients as they arrive for appointments

Checks in patients under appropriate provider

Verifies personal and insurance information

Obtains a photo of patient for medical chart

Assists patient with completing paperwork

Collects appropriate co-pays and account balances

Schedule new patient appointments as well as follow up appointments

Clerical Operations

Answers incoming calls

Take messages as needed

Maintains a clean and safe workspace

Notifies administration of supplies needed

Keeps the waiting and reception areas clean and invitingCoordinating with medical staff to ensure efficient patient flow within the facility

Performs additional duties, as assigned

Requirements

Proven work experience as a medical receptionist or similar role

Knowledge of medical terminologies, procedures and diagnosis

Proficiency in MS Office and patient management software

Excellent organizational and multitasking abilities

Ability to handle sensitive patient information confidentially

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