Front Desk Receptionist Weekends (Part & Full Time)

Job Description Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Job Summary The Front Desk Staff is responsible for providing exceptional customer service and supporting front desk operations. This may include handling inquiries, checking in/out members and guests, as well as completing administrative tasks. The Front Desk Staff is dedicated to offering a warm welcome and a fond farewell to all members and guests, ensuring a positive and professional experience.
Reporting Structure Reports to the Front Desk Supervisor or other position(s) depending on the structure of the club
Monitor and ensure that the front desk area and lobby are clean, organized, and wellmaintained.
Ensure that all club policies and procedures are followed by members and guests.
Answer and direct phone calls, emails, and other communications to the appropriate departments.
Schedule and confirm appointments or reservations for club facilities and services.
Process payments and handle cash or credit transactions accurately.
Follow all company, club, and department policies, procedures, and instructions.
Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
Required About You High school diploma or equivalent.
Preferred Previous experience in customer service or front desk role in a golf and country club or fitness center setting.
Proficiency in using office equipment, such as computers, telephones, and reservation systems.
Basic knowledge of club operations and amenities is a plus.
Physical Requirements General Activity: Environmental Exposure: Occasional exposure to temperature changes, dust, fumes, or gases
Primary Tools/Equipment Computer
Office Supplies
Availability to work on weekends and/or holidays as required.
While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
Medical, dental, and vision coverage
Life insurance
Short-term and long-term disability insurance
401(k) retirement savings plan
Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)
Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

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