Head of Operations & Business Management

Overview Join the Fresh Revolution with F&S Fresh Foods!

Headquartered in Vineland, NJ, F&S Fresh Foods is leading the way in fresh-cut fruit, vegetables, and meal solutions distribution. With the recent acquisition of five additional state-of-the-art facilities strategically located across the U.we now deliver to customers across the United States and Canada every single day!

For over 40 years, we’ve been redefining production and safety processes, building strong partnerships, and creating endless possibilities for our diverse customers from restaurants and supermarket prepared food operations to convenience store chains and beyond. At F&S, we are fueling families with nutrition, innovation, and convenience, turning meals into memorable moments. By combining cutting-edge technology, deep-rooted customer relationships, and operational excellence, we are shaping the future of fresh from farm to family.

We’re not just about food; Recognized as a Great Place to Work for three consecutive years, our team of 2,100 full-time employees drives our culture forward by living our values every day.

If you’re ready to be part of a company that values innovation, excellence, and community impact, join us as we embrace our next exciting chapter of growth. Together, we’re planting the seeds of progress and nourishing a fresh, healthy future for everyone!

Director of Operations – Responsibilities

As the Director of Operations, you will be responsible for maximizing efficiency and continuous improvement of a fast-paced fresh food manufacturing location within F&S Fresh Foods. Responsibilities include managing employee life cycle, production, quality products, food safety compliance, process improvement and client satisfaction related to operations. You will communicate and support company vision and goals, maintain the highest standards of legislative compliance and meet company specifications. Provide site oversight, direction, training, and motivation to team members, using recognition, constructive feedback, and other rewards with appropriate discretion. Ensure quality specifications, health, and safety standards. Ensure preventive maintenance and repair of machinery, chemicals, tools, and sanitation are in accordance with company policies and are properly documented. Manages a team of Managers and Supervisors to achieve operational vision and goals in an efficient manner.

Provides leadership to the management team and sets expectations to ensure that the mission and core values of the company are put into practice. Responsible for all aspects and objectives of business success through strategic and operational planning, P&L for the site, compliance, and support services related to the manufacturing site.

Has a good understanding of the root causes of poor performance. Actively coaches, trains and develops team in understanding the root cause of poor KPI delivery, employee and team performance, and the implementation of Process Control methods to consistently sustain positive KPI's.

Present and report site results, KPI’s, shortages, materials, waste, staffing, energy, pending work orders, etc.

Understands KPI's and is experienced in the use of measurement tools, analyzing data, and implementing corrective actions to drive results. Responsible for driving culinary excellence including continuous improvement, safety, production optimization, guiding and leading differentiated development, production, and financial outcomes to meet budget targets and stakeholder expectations. Manages site contractors and Agency obligations for compliance and completion to specifications. Ensuring that all food safety, USDA, and QA related activities are carried out in compliance with local, state, and Federal regulations and laws governing business operations.

Education & Experience as listed: a degree or certificates in Business, Food Safety, Culinary Arts, Procurement/Buying.

Certified in HACCP, Food Handling or other related training or education is preferred.

Minimum 5 years experience in a production supervisor or management role, preferably in a chilled food manufacturing environment, within a fast paced business.

Ability to apply common math formulas in all units of measure for reporting.

Experience in a food manufacturing environment applying common processes, procedures, and equipment or Produce/Fruit related operational or fields experience, with understanding of produce seasonality.

1 year or more experience applying HACCP and enforcing routine GMPs in a food environment.

Experience in continuous improvement and delivering through change.

Proficient computer skills including Microsoft Excel; Knowledge of all continuous improvement production techniques and familiarity with large-scale food business start-up is helpful.

Trained in OSHA requirements, HACCP, First Aid/CPR, and Food Hygiene.

Good understanding of English; bilingual (Spanish) skills are helpful.

While performing the duties of this job, it is primarily in a chilled factory or warehouse environment with prolonged standing and walking. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Earn trust by sharing, helping, and keeping promises. Serve up safety. A robust health and welfare benefits package that includes Life, Health, Dental, Vision

Time to recharge with Paid Time Off annually + Paid Holidays

Career Advancement opportunities and Tuition Assistance to help you achieve your goals and continue your career growth.

F&S is an equal opportunity employer and values diversity in its workforce. We encourage applications from candidates of all backgrounds. Join us in shaping the future of F&S Fresh Foods!

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