Administrative Warehouse Position

Warehouse Shipping Clerk
Schedule: Tuesday-Saturday 7am-3:30pm ($19/hour)
Position will report to the Warehouse Supervisor. Works effectively and efficiently in a warehouse environment to receive and schedule shipping and freight operations, including developing a working knowledge of warehouse organization and creating proper and detailed shipping documentation. Works with the warehouse team to ensure customer satisfaction, accept and schedule customer orders to ensure customer satisfaction. This position will provide shipping support as required by personnel working in the Warehouse Department.
Print all pertinent paper work for shipping.
Coordinate with Customer Service Teams regarding special paperwork for certain orders such as: international, customers that prefer special BOL's etc. Enter customer orders and scan / index documents as required.
Clearly understand goals, policies, and procedures of RJW.
Communicate customer problems, leads, and inquiries to the appropriate personnel.
Update reports as required by operations manager and COO.
Positive telephone personality.
Capable of being trained to be 'Phone Assertive'.
Exceptional customer service skills.
Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.
Basic office clerical skills.

• 1 -- 2 years of clerical experience.
• Basic transportation, logistics and shipping experience.

Language Skills Sets

Must be able to effectively communicate, read, write, and speak English.
Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Computer Skills

To perform this job successfully, an individual must have knowledge of Business Operating Systems, Internet software, Word Processing, and Spreadsheet software.
Must be able to activate phone systems utilizing keyboards and buttons.
Regularly works in an indoor/office environment and required to sit and/or use repetitive hand motion.
Must have the ability to read and discern visual images on a variety of media with 20/20 corrected vision.
Must be able to speak and communicate clearly over telephones.
While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts, and fumes or airborne particles. This job description is intended to provide general information about the Shipping Clerk position. The above does not constitute an exhaustive list of the job duties to be performed by an associate holding the position of Shipping Clerk, nor are the lists of the physical requirements and environmental conditions exhaustive. Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform. As with all positions, the duties and responsibilities are subject to change at any time as needs arise and at the discretion of the RJW Transport, Inc. It is the Company's policy that all associates, other than those covered by a written individual employment or labor agreement with the Company that has been authorized in writing by the Company's Chief Executive Officer or Board of Directors, are not employed for any fixed term and are employed at the will of the Company for an indefinite period.