Clinic Referral Coordinator (Bilingual)

Paid Time Off & Paid Company Holidays

Medical, Dental, Vision & Life Insurance

Flexible Spending Account (FSA)

403(b) Retirement Plan with Company Match

Short-Term & Long-Term Disability

$Travel Insurance & Pet Insurance

Bilingual Referral Coordinator - Job Overview
At Legacy Community Health, we are more than just a healthcare provider; we are a community dedicated to making a difference. As a Bilingual Referrals Coordinator, you will be at the heart of our mission, helping patients navigate their healthcare journey with warmth and compassion.

Impact: Play a crucial role in overcoming financial and social barriers to care, ensuring every patient receives the support they need.

Growth Opportunities: Engage in continuous learning and personal development within our dynamic healthcare ecosystem.

Mission-Driven: Join us in our commitment to providing high-quality, affordable healthcare to the communities we serve.

Review and process all diagnostic, specialty, and miscellaneous referral requests from clinical staff.

Conduct phone consultations with clients regarding their referral status.

Handle prior authorization requests from clinical staff efficiently.

Build and maintain strong relationships with providers and referral sources.

Adhere to regulations for a Patient Centered Medical Home and HIPAA Guidelines.

Provide phone contact and motivation for patients needing imaging services and preventative cancer screenings.

Send reminder phone calls and letters to patients.

Set and confirm medical appointments as needed.

Participate in our Performance Improvement Program for care coordination.

High school diploma or GED.

or three to six months related experience and/or training; One year of experience in medical assistance, referral coordinator, insurance verification, or medical prior authorization.

Excellent customer service skills.

Strong typing and computer skills.

Must be computer savvy with strong MS Office knowledge, including Word, Excel, Outlook, and Power Point.

Spanish speaking required

About Legacy Community Health
As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

We are driven by a deep commitment to excellence in patient care and organizational improvement. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

We value emotional intelligence as much as clinical or technical skill. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

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