Concierge / Receptionist ***Daily Pay

About the Community
We are looking for a Per Diem Concierge / Receptionist to join our team and make a meaningful difference in the daily lives of older adults. As Per Diem you would help cover for other members of the team when they are unable to work their scheduled shifts. Our hours of operation for this position are 9a - 7p, seven days a week and holidays, so opportunities would be within that timeframe, and might include weekends and/or holidays.
As the first point of contact for residents, families, visitors, vendors, and team members, you will help create a warm and welcoming experience throughout the community. This role combines customer service, front desk support, communication, and basic administrative responsibilities.
This is a great opportunity for someone who enjoys helping others, staying organized, and working in a resident-focused environment.
Employee assistance program
~ Meaningful work serving older adults

Welcome residents, families, visitors, vendors, and team members
Answer and direct incoming telephone calls
Respond to questions in person and by phone with professionalism
Provide general information about the community and its services
Receive, sort, and distribute mail, packages, and deliveries
Assist with basic data entry and recordkeeping
File, scan, copy, and organize documents
Help manage correspondence and front desk materials
Use Microsoft Office and other community software systems
Maintain a clean, organized, and professional reception area
Monitor the front entrance and follow community safety procedures
Respect resident privacy and maintain confidentiality
Assist residents and families with routine requests
Support emergency communication procedures when directed
Complete additional reception and administrative duties as assigned
Previous customer service, receptionist, concierge, administrative, hospitality, or healthcare experience is preferred
Ability to communicate clearly and effectively in English, both verbally and in writing, as required to answer telephone calls, assist residents and visitors, communicate with team members, and respond appropriately during emergencies
Comfortable answering phones and assisting visitors
Basic computer skills, including experience with Microsoft Office
Genuine interest in working with older adults
At our community, residents come first. We are looking for a Concierge / Receptionist who can create a positive first impression and provide dependable support to residents, families, visitors, and coworkers.