Hospital liaison for nursing home

Medical, dental, and vision insurance

• Time and half pay for worked holidays
• Short- and long-term disability benefits
• Discounts through Nectar recognition platform
• Employer-paid Employee Assistance Program (EAP)

Concerto Renal Services is an industry leader in nursing home dialysis. We are a rapidly expanding business with a simple mission: reimagining dialysis care, one community at a time. Our model focuses on ensuring those with end-stage renal disease receive the best possible care through a more convenient, centralized, continuous care model.

The Hospital Liaison plays a critical role in supporting Concerto's market growth by serving as the primary in-market connection between hospitals, nephrologists, case managers, and our internal teams. The Hospital Liaison works hand-in-hand with the Market Development Manager and Market Development Associates to maintain strong referral pipelines and identify opportunities for expansion.
Comfortable spending most of your time in the field
1-3 years of experience in hospital liaison work, healthcare sales, physician relations, or admissions/marketing within healthcare

• Dialysis, SNF, hospital, or assisted living experience strongly preferred
• Bachelor's degree preferred; Proven ability to build and maintain relationships across hospitals, nephrology practices, and care facilities
• Proficiency with Salesforce, Microsoft Office, and other CRM or referral-tracking tools
• Ability and willingness to travel 100% in-market

Daily In-Market Relationship Building (100% Travel)
Spend Tuesday through Thursday traveling in-market visiting hospitals, nephrologists, case management teams, and other referral partners
Advocate for Concerto services and identify partnership opportunities
Deliver educational materials clearly, professionally, and with consultative skill
Documentation & Salesforce Management
Spend the first or last hour of each day completing Salesforce documentation
Audit Salesforce entries for accuracy and completeness
Participate in weekly touchbases with the Market Development Manager (typically Monday or Friday)
Support coordination with operations and admissions teams
Quickly pivot to urgent needs such as patient documentation issues, sudden referral delays, or unexpected hospital concerns