Head of Employee Relations & HR Compliance

Crown Innovations is seeking an experienced Human Resources Manager to lead and oversee Human Resources operations for a growing, multi-state government contractor.

This position serves as a strategic business partner responsible for ensuring legal compliance, strengthening employee programs, modernizing HR operations, and driving continuous improvement across the employee lifecycle. The Human Resources Manager will partner closely with executive leadership and the Head of Talent Acquisition to build scalable Human Resources programs that support organizational growth while delivering an exceptional employee experience.

The ideal candidate is a forward-thinking HR professional who embraces innovation, values operational excellence, and enjoys building efficient, compliant, and scalable HR processes. This individual should possess the confidence to respectfully challenge outdated practices, recommend data-driven improvements, and influence positive organizational change through collaboration, sound judgment, and technology.

This position offers a unique opportunity to help shape the future of Human Resources at Crown by implementing innovative solutions, strengthening operational excellence, and building scalable programs that support the company's continued growth. Candidates who are energized by creating structure, improving processes, leveraging technology, and making a lasting organizational impact are strongly encouraged to apply.

This position is based full-time at Crown's headquarters in Arlington, Virginia.

Key Responsibilities Human Resources Operations Plan, lead, develop, coordinate, and continuously improve Human Resources policies, procedures, and Standard Operating Procedures (SOPs)

Administer employee lifecycle programs including onboarding, employee records, benefits administration, leave administration, compensation, performance management, employee relations, disciplinary actions, investigations, and separations

Coordinate the company's annual performance evaluation and compensation review processes

Manage annual employee benefit renewals and administration of all employee benefit programs, including the company's 401(k) plan.

Maintain accurate employee records while ensuring confidentiality, data integrity, and regulatory compliance

Compliance & Risk Management Monitor and ensure compliance with all applicable federal, state, and local employment laws and regulations for a multi-state government contractor

Develop, review, and update HR policies and procedures to maintain compliance and operational consistency

Maintain current knowledge of employment legislation, government contracting requirements, regulatory changes, and HR best practices

HR Technology & Process Improvement Lead continuous improvement initiatives that simplify HR operations and enhance employee experience

Evaluate, recommend, implement, and optimize HR technologies that improve efficiency, compliance, reporting, and employee self-service

Partner with executive leadership and Talent Acquisition to identify opportunities for automation, standardization, and process improvement across the employee lifecycle

Support implementation and optimization of HRIS platforms, onboarding systems, electronic I-9 solutions, background screening platforms, document management systems, and other Human Resources technologies

Develop HR metrics, dashboards, and reporting that provide meaningful workforce insights and support executive decision-making

Leadership & Organizational Development Collaborate with executive leadership to align Human Resources initiatives with organizational goals and long-term growth strategies

Provide guidance to managers regarding employee relations, policy interpretation, performance management, coaching, and employment practices

Support employee development through training, leadership development, certification programs, and continuous learning initiatives

Cross Functional Partnership Partner closely with the Head of Talent Acquisition to ensure a seamless transition from candidate acceptance through onboarding while maintaining clear ownership of Human Resources and Talent Acquisition responsibilities

Maintain open communication between Human Resources and Talent Acquisition to deliver a consistent and exceptional candidate and employee experience

Collaborate with Finance, Operations, Information Technology, and executive leadership to improve organizational processes, employee programs, and operational efficiency

Minimum Qualifications Bachelor's degree in Human Resources, Business Administration, or a related field

Minimum five (5) years of progressive Human Resources management experience

Experience administering employee relations, benefits, leave administration, performance management, compensation, compliance, and Human Resources operations

Demonstrated experience creating or improving Human Resources processes, policies, or Standard Operating Procedures (SOPs)

Experience utilizing Human Resources Information Systems (HRIS) and implementing or optimizing Human Resources technologies

Thorough knowledge of federal, state, and local employment laws and regulations

Strong interpersonal, coaching, and leadership abilities

Experience supporting a federal government contractor

Experience implementing or optimizing HR technology platforms

Experience developing Human Resources dashboards, workforce metrics, and executive reporting

Experience leading process improvement or organizational change initiatives

Fully onsite position based at Crown Innovations Headquarters in Arlington, Virginia

Frequent collaboration with executive leadership, department managers, Talent Acquisition, Finance, and employees across multiple locations nationwide

Fast-paced, collaborative environment supporting a growing, multi-state government contractor

Compensation is determined based on experience, qualifications, internal equity, and business needs.

Crown complies with all applicable state and local pay transparency laws. Comprehensive medical, dental, and vision plans

Our expertise spans air traffic management, survey administration, lifecycle data management for informed decision-making, infrastructure sustainment and modernization, and National Airspace System (NAS) integration.

For more than three decades, Crown has partnered with the Federal Aviation Administration (FAA), NASA, the Energy Information Administration (EIA), state and local governments, and commercial organizations to deliver innovative engineering, strategic planning, software development, data analytics, modeling and simulation, regulatory compliance, and advanced information solutions that enhance national infrastructure, operational performance, and mission success.

As a prime contractor supporting several high-impact federal programs, Crown is committed to delivering innovative, reliable, and customer-focused solutions while fostering a culture of collaboration, integrity, continuous improvement, and technical excellence.

Crown has consistently been recognized as one of the best places to work in the Washington, DC metropolitan area by investing in exceptional people who are passionate about supporting our customers' missions and driving meaningful innovation.

Compliance & Equal Opportunity Persons unable to complete an online application should contact Crown HR for assistance at View phone number on click.appcast.io ext. As a government contractor, certain positions may require U.Crown is a VEVRAA Federal Contractor.

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