Flex Banker

Salem Five is a growing regional financial services organization with a rich history of over 170 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.
The work schedule is every Saturday and Sunday, approximately 13 hours.
Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families.
Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Participates in the company's sales program on the Teller line and Platform. Utilizes the sales process to identify customers' and prospects' product and service needs.
Makes financial suggestions or refers leads to other business units such as SFIS, SFBI, Mortgages and HELOC.
Accounts for sales activity and sales goals.
Addresses customer questions/issues.
Tracks all customer contact for follow-up.
Demonstrates alternative delivery options for customers.

Ensure service quality:
Proficient with mobile smart phones and downloading applications. This includes the basics of texting, email and application management
Proficient utilizing desktop applications such as MS Office (Excel, Word, Exchange)
Services customer needs on the platform; opens and closes accounts including Consumer Loans and Business Services.

Complies with procedures for security, audit, check cashing guidelines, government regulations and Bank policy and procedures.
Provides supervision, guidance and work assignments to Universal Banker I's in the absence of the store manager.
Processes all Teller transactions as well as complex operational or customer requests.
Responsible for Cash control, ATM and Branch settlement.
Undergraduate and/or relevant retail sales experience; 2 to 3 years in retail banking preferred, not required.
Benefits/Incentives: We offer a comprehensive benefits package designed to support your well-being and success, including medical, dental, and vision coverage; Flexible Spending and Health Savings Accounts; and tuition reimbursement. You will also enjoy additional perks such as our employee referral program, annual holiday reception, summer family outing, and more.
Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, and performance. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.