Full-Time Writer

Maersk is a global leader in integrated logistics, with over a century of experience driving innovation and transforming global trade. With 100,000+ employees across 130 countries, we work together to deliver efficient, sustainable, and customer-focused supply chain solutions.

At Maersk, we value collaboration, diversity, and continuous learning, creating an environment where our people can grow while making a meaningful impact on the future of logistics.

At Maersk, we're committed to building an inclusive workplace where everyone feels valued, heard, and able to be themselves. Exposure to global logistics operations and opportunities to build deep expertise in customs brokerage and trade compliance

A collaborative team environment with strong cross-functional support and structured knowledge sharing

Opportunities for learning and career progression within Maersk's integrated logistics network

As a CHB Operations Associate, you will play a critical role in ensuring our customers' imports move smoothly, compliantly, and on time. You will manage end-to-end customs brokerage operations for a dedicated portfolio of accounts, partnering closely with customers, carriers, government agencies, and internal teams. Serve as a primary point of contact for assigned customers, providing timely updates and resolving shipment inquiries

Coordinate shipment clearance with freight forwarders, carriers, airlines, and CFS facilities to ensure timely release

Track and trace inbound shipments from arrival through final delivery, proactively addressing delays or risks

Support billing processes, delivery orders, and operational reporting requirements

Operational accuracy & compliance focus: we are looking for someone who is highly detail-oriented, committed to accuracy, and proactive in ensuring all customs processes and documentation meet regulatory and company standards

Solid understanding of import processes, documentation, and regulatory compliance requirements

Bachelor's degree preferred or equivalent relevant work experience; In this role, you will contribute directly to enhancing customer experience, ensuring compliance, improving operational efficiency, and supporting the adoption of standardized processes and digital tools across customs brokerage operations.

Full Time

Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match.

Relocation & Immigration support is not available for this position.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing View email address on click.appcast.io.