Medical Receptionist-Weekends and Flex Schedule

Schedule: Monday-Friday, 6:30 AM-2:30 PM, with weekend and holiday rotation as needed
As a Medical Receptionist, you will play a vital role in creating a welcoming and positive experience for every patient, visitor, and team member who enters our practice. Serving as the face of the organization, you will combine exceptional customer service with strong organizational skills to support daily operations and help ensure a seamless patient journey. The ideal candidate is a proactive, detail-oriented professional who thrives in a fast-paced healthcare environment and enjoys making meaningful connections with others.
This position is responsible for answering patient phone calls, scheduling appointments, responding to non-clinical requests from patients and staff, and warmly welcoming patients as they move through a structured schedule of appointments. The Receptionist collaborates closely with members of our multidisciplinary team to resolve issues and maintain a positive image of the practice for patients, referring physicians, and the public.
Answer and route patient phone calls
Maintain accurate patient records, including demographic, financial, and insurance information
Coordinate patient care in collaboration with nursing staff
Partner with the Finance Department to ensure reimbursement and insurance information is complete
High School Diploma or GED required; Minimum of 1 year experience as a medical office receptionist
Minimum of 3 years customer service experience
Strong computer proficiency
Medical, Dental, Vision Insurance Options

• Paid Time Off & Paid Holidays
• Company-Paid Life Insurance, Long-Term Disability & AD&D
• Flexible Spending Accounts
• Employee Assistance Program
• 401(k) Retirement Plan
• Tuition Reimbursement

including 25 IVF laboratories focused on the next leap forward in reproductive medicine. Together, we have helped hundreds of thousands of patients build families for more than 40 years. As part of IVI Institute, Everleap Fertility contributes to a global community working together to advance the field and bring progress in reproductive medicine into patient care.