Home Care -CNA, Caregivers, PCA
Lakewood Retirement Community-LifeSpire
Part-Time As Needed
A companion is responsible for providing a variety of non-medical services including safe and efficient accompaniment to a resident. Also, to join a resident to and from medical appointments as well as other activities to meet the daily needs of the residents.
Pleasant personality and telephone etiquette
- Must be able to demonstrate the knowledge and skills necessary to assure provision of care and service, based on physical, psychological/social, educational, safety, and related criteria appropriate to the residents served
- Must be able to read and effectively write in English and follow written and verbal instructions. Possessing an understanding of geriatric care or knowledge of the aging process is required
- Relevant skills include, but are not limited to: following directions, excellent people skills, customer service oriented, organization, attention to detail with good follow-through
- Posses a positive attitude and a strong desire to help others
Performance Expectations:
- Possess a positive attitude and a strong desire to help others
- Observe Resident Rights and Responsibilities at all times
- Experience in a health care environment and understanding of the many personalities and cultural awareness of residents
- Interacts with residents to ensure their needs are met. Interacts appropriately with team members and community guests
- Provide escort to and from medical appointments, and visits with family/friends or other outings
- Grocery shopping, errands and personal shopping
- Provide good company, conversation, entertainment and companionship
- Supplemental light housekeeping, laundry, ironing, changing of bed linens and the making up of beds, cleaning of refrigerators and washing dishes
- Caring for animals
- Monitors individual requests, service and reactions to ensure all questions are answered and quality service is being provided
- Completes other responsibilities of Home Care Companion in accordance with community guidelines
- Adheres to all professional standards of conduct set forth in LifeSpire of VA policies and procedures
- Maintains acceptable departmental standards, objectives and goals to maximize the quality and service to residents, guests and staff
- Participates in on the job training and regular in-service training sessions; including necessary fire-drills and meetings
- Notifies supervisor immediately of any concerns or problems requiring attention
- In the event of an emergency after clinic hours, notify Health Care nursing of any concerns or problems. Strives for quality improvement at all times to ensure quality excellence, reduce risk liability and to enhance resident satisfaction
- Maintain awareness of and follows all of the communities written and verbally communicated expectations, policies and practices
- Maintains awareness of all community policies and procedures by reading the team member handbook and its published updates, studying departmental policies and procedures, and asking for clarification from supervisor as needed
- Satisfactorily complies with all company policies and procedures at all times
- Directs situations in which resident or staff behavior is questionable, or in which the communities stand is unclear, to supervisor for appropriate action
- Performs a variety of other duties, as requested, in an effort to contribute to the overall efficiency of the community
Medical, Vision, and Dental Insurance
- Tuition and Educational Reimbursement
- Flexible scheduling & generous PTO plan
- First dollar generous contributions to HSA accounts plus a match!
- Amazing residents, team members, and leaders!
Together we can make a difference for residents and their families. We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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