Head of Facility Management

JLL empowers you to shape a brighter way .
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Facility Manager What this job involves: As a Facility Manager at JLL, you'll serve as the strategic leader responsible for the onsite client relationship, operational excellence, and seamless functioning of assets under your care. This role demands a versatile professional who can balance technical facility knowledge with strong relationship management, ensuring that buildings operate at peak performance while delivering exceptional experiences for occupants and stakeholders. You'll oversee all aspects of facility operations-from mechanical systems and vendor management to budgeting and compliance-while fostering a culture where safety, sustainability, and service excellence are paramount.
At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and as a Facility Manager, you'll be instrumental in translating this vision into tangible outcomes through proactive facility stewardship. Your leadership will directly impact the quality of work environments, operational efficiency, and the overall value our clients derive from their real estate investments. This position requires someone who thrives in dynamic environments, embraces more innovative ways of working, and can adapt quickly to evolving client needs while maintaining operational consistency and reliability.
What your day-to-day will look like: Lead all facility operations activities including HVAC, electrical, plumbing, life safety systems, and building automation to ensure optimal performance and minimal downtime

Develop and manage facility budgets, track expenditures, forecast operational needs, and identify cost-saving opportunities while maintaining service quality standards

Coordinate and oversee vendor and contractor relationships, including procurement, performance monitoring, contract compliance, and quality assurance of delivered services

Conduct regular facility inspections and audits to identify maintenance needs, safety concerns, and opportunities for operational improvements or system upgrades

Ensure full compliance with local, state, and federal regulations including building codes, environmental standards, OSHA requirements, and industry-specific guidelines

Respond to facility emergencies, coordinate urgent repairs, and implement business continuity measures to minimize disruption to building operations and occupant activities

Collaborate with cross-functional teams including property management, engineering, client services, and finance to align facility operations with broader strategic objectives

Prepare comprehensive reports and presentations for clients and stakeholders detailing facility performance metrics, project updates, budget status, and strategic recommendations

Champion sustainability initiatives and implement best practices that reduce environmental impact, enhance energy efficiency, and support clients' ESG goals

Required qualifications: Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field, or equivalent combination of education and experience

Minimum 5 years of progressive facilities management experience in commercial real estate, corporate facilities, or institutional environments

Strong working knowledge of building mechanical, electrical, and plumbing systems, along with understanding of HVAC controls and building automation systems

Demonstrated experience managing facility budgets, vendor contracts, and capital improvement projects with proven ability to deliver results within financial parameters

Solid understanding of applicable building codes, safety regulations, environmental compliance requirements, and industry standards

Excellent communication and interpersonal skills with ability to build relationships with clients, vendors, contractors, and internal stakeholders at all organizational levels

Proficiency with computerized maintenance management systems (CMMS), Microsoft Office Suite, and facility management software platforms

Valid driver's license and ability to travel between multiple properties or work sites as required by portfolio assignment

Preferred qualifications: Professional certifications such as Certified Facility Manager (CFM), Facilities Management Professional (FMP), or equivalent industry credentials

Experience with LEED operations, energy management, sustainability programs, or green building practices

Project management certification (PMP) or demonstrated experience leading complex facility improvement initiatives from conception through completion

Background in capital planning, space planning, or real estate portfolio optimization

Experience managing facilities within specific industries such as healthcare, technology, financial services, or life sciences

Knowledge of Six Sigma, Lean methodologies, or other continuous improvement frameworks applied to facility operations

Familiarity with IoT technologies, smart building systems, and data analytics tools that enhance facility performance and predictive maintenance capabilities

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Location: On-site -Frank

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