Casino Security Officers

Closing Date: August 10th, 2026 at 4:00 PM

Pay Rate: $18.00 per hour

This position is responsible for the protection of the enterprise, its assets,
employees and guests, as well as demonstrating the GILA WAY.

Essential Duties and Responsibilities:

* Promotes and provides excellent guest service experiences to both internal
and external guests.
* Greets guests and performs identification checks of all individuals who
appear to be under the age of 21.

* AMBASSADOR DUTIES:

* Welcomes and provides anticipatory guest service to guests entering the casino main entrances.

• Thanks and welcomes back guests that are departing the casino entrances.
• Performs bag checks inspections of backpacks or similar bag types to inspect

for weapons, drugs or contraband. * Performs other duties as assigned.

* PATROL OFFICER DUTIES:

* Patrols and responds to the exterior casino area (parking lots, parking garage, exterior building, land etc.) and provides a highly visible security presence for the exterior of our property. * Identifies potential criminal activity in parking, exterior doors and perimeter areas.

• Perform multi-floor hallway checks and hotel door room security checks.
• Maintains a highly visible security patrol presence in hotel areas.
• Performs other duties as assigned.

* RESPONSE DUTIES:

* Patrols and responds to the casino floor and provides a highly visible security presence for the interior of our property. * Identifies potential criminal activity on the casino floor and monitors those targets and mitigates the criminal opportunity.

• Acts as Patrol Officer when needed.
• Performs other duties as assigned.

SKILLS/ REQUIREMENTS

• High School Diploma or equivalent preferred.
• Prior casino security, hospitality, military, or law enforcement experience

preferred.
* Ability to interact with guests in a calm and professional manner in an
effort to control the situation and reduce escalation

• Ability to establish and maintain effective working relationships.
• Must pass a pre-employment drug/alcohol test and agree to maintain a

Drug-Free Workplace as a condition of employment.
* Must pass a full background check to be certified/licensed prior to
employment.
* Ability to perform the GILA WAY which is as follows; Greet our guest,
Interact positively with our guest, Listen actively to our guest, Appreciate
our guest.
* Must possess excellent guest service skills, strong telephone etiquette, and
be a self-starter with the ability to follow-up and complete tasks in a
timely manner with minimum supervision.
* Ability to establish and maintain effective working relationships as well as
to gain the cooperation of guests and fellow team members.

• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an

in-depth knowledge and thorough understanding of Enterprise Policies and
Procedures, governmental regulations, and technical rules relevant to their
responsibilities.