Head of Operations & Business Management

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Churchill Downs Incorporated (“CDI”) (Nasdaq: CHDN) has been creating extraordinary entertainment experiences for more than 150 years, beginning with one of the most iconic and enduring events in sports and entertainment—the Kentucky Derby. Headquartered in Louisville, Kentucky, CDI blends a rich legacy with a forward-looking approach to growth. Through the acquisition, development, and operation of live and historical racing entertainment venues, the expansion of online wagering services and other technology businesses, and the ownership and operation of regional casino gaming properties, CDI offers diverse career opportunities across the country. Our success is driven by dedicated team members who are passionate about delivering exceptional experiences, embracing innovation, and helping shape the future of entertainment.

JOB SUMMARY

In this exciting position, you will play a key role in managing various aspects of corporate simulcast processes for our racing operations across domestic and international markets. Working closely with the Sr. Director and SVP of Content, you will support in the purchase, sales, distribution and promotion of pari-mutuel wagering content, working closely with both owned-and-operated racing properties and third-party clients.

REQUIRED SKILLS AND ABILITIES

Bachelor’s degree

Support simulcast wagering sales, distribution and promotion

Must be able to plan effectively and work independently with a high level of initiative

Excellent time management skills

Detailed project planning and execution

Ability to maintain project goals and communicate processes as needed

Exceptional attention to detail, accuracy, and precision

Ability to recognize client relationship differences and manage accordingly

Proficiency in Microsoft Word and Excel

Excellent customer service skills and an ability to communicate effectively at all levels

Effective organizational and analytical skills with an eye for process creation and improvement

Experience using internal and external reporting systems to organize and analyze data for decision making purposes

Experience creating and maintaining work process systems

ESSENTIAL DUTIES AND RESPONSIBILITIES

Facilitate management of the purchase, sale, distribution and promotion of pari-mutuel wagering content to all domestic and international wagering outlets

Analyzes, administers, and manages simulcast pari-mutuel agreements across all properties

Interacts and coordinates with owned-and-operated racing properties and third-party clients on simulcast operations and general oversight of the simulcast network

Maintains knowledge of delinquent money room and host fee settlement collections to assist Corporate Finance as needed

Work with settlement department on international invoices

Establishes and preserves relationships to provide support to all CDI entities and third-party simulcast partner tracks (domestic and international)

Supports the oversight and enforcement of simulcast wagering integrity and security policies

Develop and maintain comprehensive reporting for track performance across CDI properties using data to identify trends, opportunities and areas for improvement

Coordinates functions relating to purchase, sale and distribution of select international racing product

Communicates with other departments to collect pertinent race information for promotion of race events and wagering opportunities

Adheres to a flexible schedule that may include working hours outside of normal office operations (keeping up to date with and able to react to weekend correspondences; working weekends during Derby and other peak seasons)

Creates and maintains marketing materials (calendars, race meet information, etc.) for simulcast operations

Stays up-to-date with horseracing news and provides updates as appropriate

Manages contract archive and executes storage of sensitive information

Other duties may be assigned.

CHURCHILL DOWNS INCORPORATED

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us
Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

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