Salesperson - Full-Time Retail

Cox Communications, Inc.

Sales

Management Level

Flexible Work Option

No remote option; Travel %

Work Shift

Hourly pay rate is $18.32 - $27.45/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of .

Ever stepped into a retail store and had a phenomenal customer service experience? Well, we can help make that happen.

Cox Communications is looking for a Bilingual Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So, if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction, you’re right where you need to be. Keep reading to learn more about this opportunity to connect customers with Cox’s game-changing technology, products,

This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You’ll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.

Explain and demonstrate product capabilities as well as offer suggestions based on customer wants and needs.

• Meet or exceed targets regarding customer experience, sales, and retention.
• Assist with the opening/closing of one of our store retail environments.
• Properly handle cash.
• Support your fellow sales agents when needed.
• Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes.
• As part of a customer loyalty driven team, there is a total target compensation of $57,588, while high earners (the top 10%) reach an average annual compensation of over $66,268. Compensation includes a full-time hourly base rate of $19.20 plus monthly targeted commissions of $1,471.00. We want you to feel cared for and respected (like you do with our customers), and that starts with Cox’s highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
• In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.

HS diploma/GED or up to 2 years of relevant work experience

• Fluency in English and Spanish, both written and spoken
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
• Ability to build relationships and adapt to a diverse customer base
• Ability to be mobile within the store for extended periods of time to greet customers and demonstrate products and services
• Computer literacy with an aptitude for learning communication products, services, and accessories
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays
• Ability to lift 25-50 pounds to help manage stock room inventory

Some college with a focus in sales, business and/or management

• One year of experience in a related field (i.e., Sales, Retail Sales, Service Industry, etc.)
• Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

No OPT, CPT, STEM/OPT or visa sponsorship now or in future.