Head of Maintenance and Facility Management (m/w/d)

About The Shed The Shed is a cultural institution of and for the 21st century. We produce and welcome innovative art and ideas, across all forms of creativity, to build a shared understanding of our rapidly changing world and a more equitable society. In our highly adaptable building on Manhattan’s west side, The Shed brings together established and emerging artists to create new work in fields ranging from pop to classical music, painting to digital media, theater to literature, and sculpture to dance. We seek opportunities to collaborate with cultural peers and community organizations, work with like-minded partners, and provide unique spaces for private events. As an independent non-profit that values invention, equity, and generosity, we are committed to advancing art forms, addressing the urgent issues of our time, and making our work impactful, sustainable, and relevant to the local community, the cultural sector, New York City, and beyond.

Job Description
The Shed has been designed to be a highly adaptable, flexible, and technologically advanced art and performance facility. There are many kinetic elements that enable a fully deployable building structure and require specialized maintenance and operational procedures.

The Facilities Manager is responsible for overseeing facility operations, including maintenance, event operations, and building cleanliness. This position will manage and, when needed, assist with the repair, maintenance, and cleaning assignments performed by the facilities staff, as well as vendors and contractors.

Reporting to the Director of Facilities, this key managerial position will assist in developing and implementing operational standards, formulating and managing budgets, and coordinating with the Production, Programming, Special Events, Visitor Experience, and Venue Rentals Departments to ensure the successful planning and execution of all facility activities. The Facilities Manager will coordinate the maintenance and operations of common-use areas with the adjoining commercial office and residential towers.

Key responsibilities include:

Responsible for aligning customer service within the Facilities department with The Shed’s mission to create a best-in-class visitor experience that is welcoming to all
Lead all staff on the facility operations team through the development, documentation, and implementation of operational policies, standards, and procedures
Directly manage and oversee the Facilities Supervisor team
Strategically outline and implement preventative maintenance and capital improvement plans while monitoring productivity, optimizing efficiency, and maintaining financial responsibility
Support cross-functional cooperation and communication with the production, events, ticketing, curatorial & programming departments to ensure successful, artist-driven, and venue rental activities
In conjunction with the Director of Facilities, when needed, act as liaison to local authorities, including the Department of Buildings and FDNY, as well as facility management personnel from the adjoined office, retail, and residential properties for coordinating maintenance, security, and event operations
Conduct inspections and perform reviews for analyzing effective operational standards
At the direction of, and in conjunction with, the Director of Facilities and Director of Security, analyze, evaluate, and supervise safety and security operations, including planning and research, providing review and recommendations of alternative methods and improvements
Develop and maintain building-specific maintenance and operational procedure manuals
Source and communicate with vendors utilized in the building
Other related duties and responsibilities as assigned

Qualifications and Qualities
Minimum five years of experience in a facility management supervisory role and proven track record directly leading vendors, contractors, and in-house union trades; experience working in NYC commercial buildings, arts, cultural, and entertainment venues is strongly preferred
Thorough knowledge of facility operations, maintenance, and custodial services within public assembly and commercial properties
Working knowledge of MEP, electrical, plumbing, lighting, carpentry, fire life safety systems, and the ability to manage specialized contractors
Requires night, weekend, and holiday work with 24-hour availability for emergency responses
Experience working in a union environment and supervising a union staff
Familiarity with integrated pest management practices and vendor coordination
Advanced knowledge and effective oversight in complying with national and local codes and safety standards, including OSHA, NFPA, DEP, Building, Electrical, Plumbing, and Mechanical
Able to handle multiple projects simultaneously and manage priorities in fast-paced and high-demand situations while remaining extremely professional and customer service-oriented
Excellent interpersonal, oral, and written communication skills with proven leadership ability
Detail oriented with strong computer, organizational, and analytical skills
Proficient at Facilities management, record keeping, and reporting
Adept at developing and managing operating and capital improvement budgets
Able to climb ladders, crouch, and wear a safety harness to access and inspect equipment in tight mechanical spaces and at significant heights (eg. rooftops, theatrical Ggrids)
This is a hands-on position and requires the ability to assist the Facilities team on maintenance and repairs as needed.

Compensation
The salary range for this position is $95k – $105k. Compensation is commensurate with experience.
Application Process
Interested candidates should complete an application and submit a résumé and cover letter in a Word or PDF document saved as the candidate's first and last name through our Career Center. Only résumés and cover letters submitted in this format will be reviewed.
~ The Shed is dedicated to building an equitable environment that is mixed across lines of difference and strongly encourages applications from Black, Indigenous, people of color, women, transgender, and nonbinary candidates. This position will remain open until filled and until a diverse and qualified pool of candidates is identified. Applicants from populations underrepresented in the arts field are strongly encouraged to apply. Whether you’re new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or taking the next step in your career path, we will be glad to have you on our radar.