Head of Tech Delivery - REMOTE

About Lazer Technologies: Lazer is an elite, world-class digital product studio composed of 180+ senior engineers and product designers with technical backgrounds from industry staples like Apple, Google, and Coinbase. Armed with extensive multi-sector experience, Lazer has engineered, launched, and scaled digital products from absolute ground zero to $200M+ in recurring revenue. Our client portfolio spans from high-signal early-stage startups and venture studios to globally recognized retail enterprises—including Google, Shopify, Coinbase, Alchemy, Hinge, OVO, and Polymarket. Position Overview

We are seeking an experienced, high-agency Delivery Manager to join Lazer Commerce, our specialized division dedicated to crafting highly scalable, ultra-performant commerce experiences across the Shopify ecosystem. In this high-stakes consulting and execution track, you will lead the rollout of enterprise-grade eCommerce systems, own multi-million-dollar client accounts, and manage project portfolios end-to-end. Acting as the primary liaison between enterprise C-suite stakeholders and Lazer’s cross-functional product squads, you will drive headless architectures, steer platform migrations, and guarantee projects are delivered cleanly on time and within scope.

Key Responsibilities

Enterprise Client Relationship Governance: Serve as the premier single point of contact for corporate client accounts, maintaining close strategic alignment with senior stakeholders and C-suite executives to transform technical products into business growth engines.

End-to-End Project Delivery: Manage full-lifecycle implementations for complex, headless Shopify Plus platforms, overseeing resource allocation, milestone tracking, budget utilization, and dependencies.

Product Ownership & Backlog Management: Define product roadmaps, author comprehensive user stories, map functional specifications, and triage application bugs tightly alongside development, design, and QA engineers.

Platform Migration Execution: Coordinate large-scale system transitions, migrating enterprise merchants seamlessly from legacy environments (such as Magento, Salesforce Commerce Cloud, or BigCommerce) over to Shopify Plus infrastructure.

Third-Party Ecosystem Integration: Supervise the integration of core commerce infrastructure nodes, including Enterprise Resource Planning (ERP), Order Management Systems (OMS), and headless Content Management Systems (CMS) like NetSuite, Manhattan, or Sanity.

Agile Delivery & Governance: Run cross-functional working groups, provide comprehensive transparent status reporting, manage operational risks, and champion Scrum or Kanban frameworks in an autonomous, fast-moving environment.

Required Skills & Qualifications

Demonstrated professional tracking history operating as a Delivery Manager, Technical Product Owner, or Digital Project Manager with an absolute focus on enterprise eCommerce and retail systems.

Extensive, in-depth architectural knowledge of the Shopify Plus ecosystem , including platform limitations, custom checkout liquid/app configurations, and backend integration pipelines.

Proven background managing complex project portfolios and large budgets within high-velocity consulting, software agency, or startup structures.

Master-level communication and presentation mechanics, with a native ability to articulate abstract cloud architecture constraints cleanly to non-technical business partners.

Deep operational fluency leveraging Agile methodologies (Scrum and Kanban) to streamline iteration sprint cycles.

Outstanding conflict resolution and dispute negotiation skills, keeping a solution-oriented attitude under high-pressure delivery timelines.

Location Context: 100% remote-first workspace flexibility open to qualified delivery leaders based anywhere within **Canada, the United States, United Kingdom, Ireland, France, or Spain**.

Preferred Strategic Indicators (Nice to Have)

Hands-on familiarity with headless commerce frameworks, GraphQL storefront APIs, or serverless deployment channels.

Active, verified Shopify Certifications (e.g., Shopify Plus Development or Product Fundamentals badges).

Familiarity navigating advanced Ashby ATS parsing mechanisms and an openness to utilizing cutting-edge AI orchestration tools to accelerate project planning.

What We Offer

The exceptional runway to lead digital commerce transformations for the world’s most ambitious retail brands alongside an elite team of ex-FAANG engineers.

Competitive global compensation package with comprehensive regional medical, dental, and vision benefit plans (including 401k match for US-based employees).

True operational ownership, minimal meeting overheads, and absolute remote autonomy to work from anywhere.

Unlimited Paid Time Off (PTO) policy encouraging at least 15 days of annual unplugged vacation time.

All-expenses-paid recurring global team retreats to premier destinations (including Cancun, Hawaii, and the Dominican Republic) with plus-one invites included.