Systems Engineering Analysis, Senior

Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. NOTE: This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.

This role will require 1-2 days in the office at our San Diego, CA Office Location OR Orlando, FL Office Location.
As a member of the Systems Engineering's Compliance and Vulnerability Management team, you will support critical initiatives across both commercial and regulated environments. Success in this position requires a strong technical foundation in systems engineering, including experience with Linux-based operating systems, containerized services, configuration and change management, security scanning tools, and vulnerability analysis. This role also involves contributing to team-based problem-solving efforts, developing practical solutions, and resolving issues within required internal and regulatory timelines.
Partner with stakeholders and customers, help them understand the nuances of the infrastructure with respect to compliance and security.
Partner with engineering team for required upgrades/updates/patching
5+ years of relevant experience with a Bachelor's degree; or a PhD without experience; or equivalent work experience.

• Hands-on experience with large-scale system design and operations, preferably on Linux
• A solid understanding of systems engineering concepts and components
• Experience working in cloud environments such as AWS, Azure, or Google Cloud
• Experience with vulnerability management and remediation on server platforms
• Strong communication skills and a customer-focused mindset
• Experience with programming languages such as Python
• Knowledge of DNS, email systems, networking, operating systems, load balancers, and databases

Experience with CI/CD and container deployment
Familiarity with security scanner outputs, vulnerability analysis, and remediation processes

For positions in this location, we offer a base pay of $128,900 - $219,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact View email address on click.appcast.io positions requiring access to controlled technology subject to export control regulations, including the U.Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.