Head of Marketing (Temp)

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With gaming, hotel, retail and restaurant positions, you can always find what you’re looking for at del Lago. Previous casino-industry experience is not required, but a friendly, positive attitude is. We’ll provide all the training you’ll need to succeed in your job and grow in your career. Whether it’s the fun of the slots or the excitement you only find at the best gaming tables, del Lago will bring the action you’re looking for. Our luxurious 205 room hotel with beds more comfy than home, services that make everyone feel like a high roller and spa treatments to soothe and rejuvenate. Wherever you’re coming from, however long you plan to stay, there’s only one destination in the Finger Lakes region that gives you everything you expect, and then some. Join a winning team today at del Lago Resort & Casino
JOB SUMMARY The Marketing Manager is responsible for leading the Marketing, Advertising, Public Relations, social media and Promotions efforts of del Lago Resort and Casino. Assist the Senior Director of Marketing in ensuring the messaging and voice of Advertising and Promotions are consistent with the companies branding standards and guest service promise. The Marketing Manager is responsible to ensure all Marketing, Advertising, and Promotions comply with New York State Gaming Commission and Responsible Gaming requisites.
Pay Range: $80,000-$90,000 annually.
ESSENTIAL DUTIES AND RESPONSIBILITIES The following statements are intended as general illustrations of the work in this class and are not all inclusive.
Safeguards company assets and adhere to all cage policies and procedures
Maintains and is held accountable for all funds entrusted to them on an assigned shift
Creates teamwork by helping co-workers with essential function
Balances all money transactions and paperwork
Meets all attendance guidelines of the job and adheres to regulatory, departmental and company policies
Adhere to all company policies and procedures to include strict adherence to attendance and appearance guidelines as well as confidentially
Handles Team Member and guest financial transactions
Required to be alert for fraud, forged/counterfeit currency and/or vouchers
Balances all funds under his/her responsibility and prepare reconciliation reports accordingly
Ensures, at all times, the cash inventory is well secured
Required to fill in as Cage Cashier as assigned
Conducts themselves in a gracious, kind, and warm manner that creates a sense of fondness, as well as professional, courteous, and responsive manner, which reflects positively on the company and its core values
Other duties as assigned
REQUIRED SKILLS AND ABILITIES Must have ability to:
Communicate effectively with all levels of Team Members, guests, and outside contacts
Required to work long hours, including nights, weekends, and holidays
Accurately calculate figures and amounts and perform mathematical functions applicable to business needs
Define problems, collect data, establish facts, and draw valid conclusions
Use all equipment associated with the position, including but not limited to computer keyboard
Interpret and follows through on a variety of instructions furnished in written, oral, diagram, or schedule form
Resolve problems and conflicts in a diplomatic and tactful manner
Previous customer service experience preferred
Ability to be physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs.
Ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces
EDUCATION AND EXPERIENCE The Marketing Manager is required to possess excellent verbal, written and interpersonal communication skills. Be able to focus on short- and long-term commitments and stay abreast of a constantly changing advertising environment. Utilize traditional and non-traditional advertising to optimize performance of dollars. Effectively track and communicate results from advertising efforts. Ability to work with a PC, understand and analyze media plans and data, financial reports, produce annual budgets and monthly Profit and Loss statements. Ability to lift 25 lbs. Possess exceptional review skills for grammar and content.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS In addition to the other duties described herein, every Team Member has the following responsibilities related to compliance with laws and regulations:
Attend required training sessions offered by the casino
Obtain required license(s)
Perform the duties described in compliance with local laws and regulations
Responsible for taking the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco
Knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department
Knowledge of the property’s programs to address problem gambling
Consult with the appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with gaming regulations and Internal Controls
Responsible for taking the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management
Reports any acts of wrongdoing on behalf of any Team Member that they have knowledge of
del Lago provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Work With Us Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

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