Concierge- Customer Support

The Admissions Assistant plays a vital role in ensuring a smooth and welcoming transition for new residents and their families. This position supports the Admissions Coordinator and collaborates with interdisciplinary teams to facilitate efficient and empathetic admissions processes.

Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.

Coordinate and schedule resident admissions, including pre-admission assessments and documentation.

Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.

Assist with insurance verifications, authorizations, and financial eligibility processes.

Provide facility tours and information to prospective residents and their families.

Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.

Support marketing and outreach efforts as needed.

Wednesday to Sunday from 1100am to 07:30PM

Excellent communication, interpersonal, and customer service skills.Proficiency in Microsoft Office and electronic health record (EHR) systems.

Regular use of computer and phoneAbility to focus in a busy environment

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

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