Urgently Hiring - Ambassador

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. The Hearing Ambassador assists and helps the licensed dispenser meet their goals and fulfill their daily duties. This role is responsible for engaging customers, Support hearing health needs, educating individuals about hearing wellness, scheduling appointments, and supporting growth through community outreach and customer relationship building.
Location: On-Site, Sam's Club Hearing Aid Center. Set the stage for full test, and full boat purchase when interacting with Members
Complete 30-50 outbound calls daily to prospective and/or existing customers
Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
Assist, when necessary, calling past tested Members, with or without sales, and medical referrals to schedule return visits
High school diploma or equivalent
Strong customer service, sales, or retail experience
Experience working with PC hardware and software including general computer and Internet knowledge
Previous experience with patient/customer appointment scheduling
Proficiency with basic computer systems and scheduling software.