Head of Facility Management

The pay listed is the salary range for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

ABM Employee Benefits | Staff & Management ( .

Deliver day-to-day operational support and maintenance for the physical plant and infrastructure.

Perform routine inspections and assessments of mechanical, electrical, and plumbing (MEP) systems to identify issues before failure occurs.

Plumbing: Fixture replacement, leak resolution, clogged drain clearing, and valve servicing.

Electrical: Lamp and ballast replacements, outlet/switch repairs, breaker resets, and lighting system upkeep.

Building Interior: Patch and paint, door hardware, flooring repairs, cabinetry, and general carpentry.

Conduct rooftop inspections and monitor mechanical units for signs of wear, debris, or damage.

Provide support for operations, including furniture moves, event setup/breakdown, and minor adjustments as requested.

Implement or support a structured preventive maintenance (PM) program to extend equipment life, reduce system downtime, and improve building performance.

Review and utilize existing equipment and service data.

Develop or enhance a preventive maintenance schedule based on manufacturer specifications, site conditions, and seasonal priorities.

Execute PM tasks on a routine basis and document completion details.

Identify deferred maintenance or capital needs for planning purposes.

Support the tagging and documentation of all major assets to facilitate PM tracking and long-term planning.

Manage daily maintenance requests and task assignments through the existing ticketing platform, Freshworks, or another mutually agreed-upon system.

Document all work performed with detailed notes on labor hours, materials used, and any follow-up actions needed.

Provide regular updates on ticket trends, open work orders, and performance.

Coordinate and oversee third-party vendors when repairs or services fall outside the in-house maintenance scope or licensing requirements.

Assess and escalate issues that require subcontractor involvement.

Verify vendor performance, confirm completion, and document outcomes.

Maintain a vendor log with dates of service, scope performed, and relevant costs or warranties.

Uphold a high standard of workplace safety and regulatory compliance.

Support compliance with applicable building codes, fire/life safety requirements, and environmental regulations.

Collaborate with third-party partners to ensure a safe environment, especially in high-traffic or high-risk areas.

Act as the primary point of contact for all facilities-related issues.

Prepare monthly service reports summarizing work order activity, PM completion, vendor coordination, and any recommended improvements.

Respond promptly to requests and provide clear communication regarding the status of repairs, vendor activities, and any disruptions to operations.

Respond promptly to urgent and emergency maintenance issues during operating hours.

Measure and report service performance regularly to ensure alignment with expectations.

Metrics may include average work order response and resolution time, preventive maintenance completion rate, vendor performance reviews, and satisfaction and issue closure

Proven experience in facilities maintenance and management.

Knowledge of HVAC, plumbing, electrical, and general carpentry.

Ability to perform routine inspections and identify potential issues.

Experience with preventive maintenance programs and work order management systems.

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call View phone number on click.appcast.io.