Overtime Receptionist

About RRD RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.

Job Description Schedule: Monday-Friday, 8:30am-5:30pm

(* Answer incoming calls, received on a multi-line phone system, in a cordial, professional and timely manner. Greet clients and visitors to the office with warmth and professionalism. Handle additional projects as assigned. Handle sensitive and/or confidential document and information.

Troubleshoot basic equipment problems.

Interact with clients in person, over the phone or electronically.

Adhere to Williams Lea policies in addition to client site policies.

Use equipment and supplies in a cost-efficient manner.

Qualifications High school diploma or equivalent.

Minimum of two-year receptionist, switchboard or administrative assistant experience required preferably in a banking, legal or large corporate environment.

Exceptional customer service skills to effectively communicate with callers, visitors, client and coworkers

Attention to detail with an emphasis on accuracy and quality.

Intermediate computer skills including Microsoft Word and Excel

Ability to prioritize work to balance multiple projects and deadlines.

Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans.