Hotel Housekeeping, laundry, and Houseman

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Values : “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
Job Summary The incumbent in this position is responsible for providing superior service to both the internal and external guest The incumbent is also responsible for housekeeping functions on assigned shift to ensure the cleaning and upkeep of hotel rooms according to established standards .
How You Will Create the Extraordinary (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.)
Provides superior guests service, positively effects interactions with guest and team members, and has the resiliency to deal with difficult guest in all types of business conditions and the ability to work harmoniously with coworkers.
Performs all public area cleaning and upkeep according to established standards.
Performs all back-of-the-house cleaning and upkeep according to established standards.
Removes used laundry and trash from hotel rooms and attendant carts.
Performs work in all areas of cleaning according to accepted standards and techniques, proper and safe use of machines and chemicals, and guest services standards.
Reports hotel room/public area facility problems related to structure, equipment, and plumbing to supervisor.
Ensures that attendant carts and housekeeping storerooms are supplied with all hard and soft goods in compliance with departmental standards and policy.
Maintains proper documentation of all duties accomplished during a working shift, as directed.
Greets all guests throughout shift with proper salutation and pleasant expression.
Keeps the assigned floor clean and free of trash and linens at all times
Reports room and hall deficiencies to Supervisor on duty. Transports laundry to and from the Laundry Facility at Four Seasons Hotel.
Ability to lift and move up to 50 pounds frequently during shift.
Ability to effectively and efficiently move from floor to floor as needed.
Demonstrates knowledge of housekeeping practices and procedures.
Ability to communicate in English and understands directions.
Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts.
Excellent guest service and communication skills.
Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds and air quality.
These skills and abilities are typically acquired through one year’ progressive experience in hotel housekeeping.
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

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