Logistics Specialist (*URGENTLY HIRING)

Senior Logistics Coordinator
The Senior Logistics Coordinator contributes to HARMAN's Order-to-Cash and revenue recognition process by managing the delivery execution of Customer Orders. The Senior Logistics Coordinator plays an essential role in customer order fulfillment operations by shipping the products to customers. They support the activities of the regional distribution center in California, as well as manufacturing and customer service, and direct shipments from Tijuana / San Diego. Key internal partners are the regional Sales Operations and Customer Care teams, Demand and Supply planning teams, Manufacturing, Global Trade Compliance, and Finance.
Own and manage end-to-end order fulfillment execution within the Order-to-Cash process, ensuring customer orders are delivered in alignment with contractual commitments, operational constraints, and revenue recognition requirements.

Serve as a primary logistics partner to regional Sales Operations and planning teams, managing open order books, maintaining accurate delivery schedules in SAP, and coordinating domestic and international shipments from the Tijuana, MX manufacturing site, as well as the Fontana, CA distribution center.
Proactively align demand, supply, and execution priorities to ensure reliable delivery performance across assigned customer accounts.
Drive, along with Demand and Supply planning teams, Sales Operations, and manufacturing site operations, to identify and coordinate shipments to domestic US and International customers directly from the Tijuana, MX site.
Lead transportation planning and execution by selecting appropriate modes and service levels, consolidating shipments to optimize cost and efficiency, and quoting non-standard freight solutions.
Partner with Sales Operations to align on cost ownership and customer-specific logistics requirements, ensuring readiness for execution through standard systems and processes.
Ensure seamless coordination with customers, customer-appointed freight forwarders, and HARMAN's 3PL and 4PL partners to achieve timely cargo pickup, shipment visibility, and delivery.
Oversee creation and management of domestic and international shipping documentation in compliance with Incoterms, export regulations, and Global Trade Compliance requirements when acting as Exporter of Record
Provide end-to-end shipment transparency through proactive track-and-trace, customer communication, and documentation support.
Manage product returns and logistics-related financial issues in collaboration with internal stakeholders.
Act as the escalation point for logistics-related customer issues, quality complaints, and carrier performance.
Lead loss and damage claims, ensure root cause analysis, and drive corrective actions with a strong quality and continuous improvement mindset.
College/university degree and 5+ years of logistics/shipping experience
Experience in international trade as an exporter/importer
Knowledge of international transportation, modes, solutions, freight forwarders, airports/ports
Strong working knowledge of inventory control, warehousing, and material handling procedures and practices
Experience with SAP ERP system, Microsoft Dynamics CRM, Warehouse management systems (WMS), and Transportation Management Systems (TMS)
Excellent communication skills (verbal and written English), customer-facing role
Willingness to work across time zones/support customers in the assigned region.
Bonus Points if You Have

Deeper understanding and experience in demand and supply planning in manufacturing environments
Quality mindset with a structured approach to problem-solving and continuous improvement
English and Spanish proficiency – high-level written and verbal skills
Ever since the 1920s, we've been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today's most sought-after performers, while our digital transformation solutions serve humanity by addressing the world's ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you're ready to innovate and do work that makes a lasting impact, join our talent community today!
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