Overnight Community Liaison

Community Liaison
Join the Carolina Center for Behavioral Health team in Upstate SC. The Carolina Center for Behavioral Health is a 156-bed private behavioral health system located in Greenville, South Carolina. Specializing in psychiatric programs and substance abuse treatments, we serve Greenville, Spartanburg, Anderson, and areas throughout South Carolina and western North Carolina. Programs are available at various levels of care to accommodate the severity of every patient's condition: inpatient, partial hospitalization, and intensive outpatient treatment.
The Community Liaison directly serves as the liaison between the facility, the community, and referring agencies. The Community Liaison is directly responsible for creating demand for the facility's services through the effective application of ethical marketing principles and sales methods. In collaboration with the Director of Business Development and Business Development Team, the Community Liaison represents a positive and professional public image of the facility within the community. The Account Manager is responsible for implementing the facility's strategic sales plan, enhancing the facility's brand/image, effectively managing their assigned territory and accounts, and works to achieve departmental and facility business development goals. The Community Liaison must be able to demonstrate tact, resourcefulness, patience and dedication in a fast-paced environment. Hours are based on departmental and facility needs and may include day, evening and weekend hours, as directed by the Director of Business Development.
Acts as liaison between the facility and referral sources and implements service-oriented action plans responsive to referral source needs, serves as a resource and representative to the community and conducts facility tours to key stakeholders
Demonstrates skills in identifying and building a strategic sales plan for existing and potential referral sources within assigned territory and target markets; Encourages cooperation and utilizes problem-solving skills to build and secure relationships among the facility, the referral source, the patient, their family and the community
Develops and maintains comprehensive knowledge of each of the facility's programs and services, including Inpatient, Residential and Outpatient programs, the assessment process, and transportation services
Excellent Medical, Dental, Vision and Prescription Drug Plan

• 401(K) with company match and discounted stock plan
• Bachelor's degree in marketing, business or related field required. Three years minimum documented experience in referral development, account management, sales growth, and physician relationships preferred. Bachelors Degree or equivalent preferred.

Prefer knowledge of the Upstate of SC behavioral health marketplace, insurance plans, target markets and referral sources, psychiatric and chemical dependency treatment, and age-specific programming. Must possess demonstrated business development concepts, sales abilities, competency in computer usage, and excellent written and oral communication skills; knowledge of and skills in application of marketing and sales principals; skills in data collection analysis and interpretation; customer service skills; willingness to travel, including overnight travel as required.
be able to lift, pull and push materials and equipment to complete assigned job tasks; and be able to frequently lift 50-100 pounds of weight throughout the assigned workday. Ability to express and exchange ideas via spoken language or important spoken instructions to others accurately, sometimes quickly and loudly. Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks and visually observe patients on the unit and in therapeutic activities. While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside.

It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation or, disability in accordance with local, state and federal laws.