Head of Client Support Services

We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player.

As a HomeTeam Service Manager, you can expect to:

Maintain a high level of service quality

Standardize pest control technician service routes to improve route density

Handle customer complaints; investigate and resolve customer service concerns

Assist technicians with field service requests and delinquent accounts

Order and maintain equipment, supplies and materials required for service work

Actively manage performance and motivate service staff

Maintain appropriate certification/licensing as required by the state or by branch management

Coordinate training and licensing of new and existing service personnel

Coordinate and/or provide continuing training as needed

Maintain truck inventory records and perform periodic inspections

Maintain record of all commercial vehicle licenses and pest control licenses

Assist General/Branch Manager in other duties assigned

Work weekends as necessary to assist the technicians

Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned.

Competitive pay $$ plus bonus

$Comprehensive benefits package including medical, dental, vision

Company paid life & AD&D insurance

Employee stock purchase plan

Paid Time off and holidays

Tuition reimbursement

Dependent scholarship awards

HomeTeam is the #1 pest management company to homebuilders

The company has exclusive technology with its unique Taexx® built-in pest control system during a home’s construction

Pest Management Industry is growing and is a recession resistant line of business

Women’s Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace.

NYSE: ROL), headquartered in Atlanta, GA.

Must be 18 years or older with a high school diploma or GED; Must have experience with sales, marketing, and office administration

Experience supervising, coaching, and developing staff

3 or more years’ experience in a management role

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

HomeTeam is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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