IMMEDIATE HIRE - Client / Customer Service Rep

CLIENT ADVISOR

EAST HAMPTON'S SUMMER POP-UP | LUXURY WOMEN'S BRAND

Join a luxury women’s fashion house with a devoted global following, celebrated for its sophisticated, contemporary collections and conversation-worthy design. As the brand steps into one of the most iconic locations, we are seeking best-in-class Client Advisors to help bring our Summertime Pop-Up in the Hamptons to life.

This is a rare opportunity to help shape a brand’s presence in one of the most influential luxury retail destinations in the country—serving a discerning, style-savvy, and relationship-driven clientele.

Our ideal candidates are polished, charismatic, and deeply client-focused—natural hosts who combine impeccable style instincts with intuition, warmth, and a passion for elevated retail experiences.

This isn’t just a sales role. It’s a ground-floor opportunity to build lasting client relationships, deliver exceptional service, and become a trusted style partner to a sophisticated, global customer.

The Role

As a Client Advisor , you will be one of the key faces of the Hampton's Pop-Up—responsible for delivering a highly personalized, high-touch client experience while driving strong individual and store sales performance. You will bring the brand to life through thoughtful styling, intentional service, and a deep understanding of product, fit, and client needs.

This role is ideal for a confident, entrepreneurial luxury retail professional who thrives in relationship-driven environments and takes pride in building a loyal client book.

Profile of the Ideal Candidate

A passionate luxury retail professional with a strong appreciation for fashion, styling, and world-class service

Naturally warm, engaging, and poised, with the ability to build genuine rapport and long-term client relationships

Commercially minded and results-driven, with a consistent record of meeting or exceeding individual sales goals

Detail-oriented and highly organized, with a strong eye for maintaining an elevated, visually cohesive selling environment

Energized by fast-paced, high-touch retail and comfortable taking ownership on the sales floor

Key Requirements

• 1–2+ years of luxury or premium retail experience, preferably in women’s ready-to-wear or multi-brand boutiques (required)
• Proven ability to drive sales through clienteling, styling, and personalized service
• Strong understanding of client experience standards and foundational retail operations (POS, inventory, cash handling)
• Familiarity with Shopify POS, RFID systems, and Microsoft Office is a plus; comfort learning new systems is essential
• Flexibility to work weekends, evenings, and key trading periods/holidays
• A highly motivated seller who actively builds and maintains a client book through relationship-building with walk-ins and private appointments, treating personal sales performance as a core driver of both individual and store success

What You’ll Own

Client Experience & Clienteling

Deliver a refined, intentional, and elevated experience for every client, from first greeting through checkout

Act as a trusted advisor—listening carefully, offering thoughtful guidance, and curating looks aligned with each client’s lifestyle and wardrobe

Build loyalty and repeat business through follow-up, outreach, and personalized clienteling

Sales Performance

Consistently achieve and exceed individual sales, conversion, UPT, and AUR targets

Proactively identify selling opportunities, including cross-selling and up-selling

Contribute meaningfully to daily, weekly, and monthly store sales goals

Visual Merchandising & Brand Presentation

Maintain exceptional standards of product presentation, sizing, and replenishment on the sales floor

Ensure the store environment reflects the brand’s refined aesthetic at all times

Share client insights and selling feedback to support merchandising and buying decisions

Operations & Team Support

Support daily operations including stock receiving, transfers, inventory counts, and fitting room flow

Adhere to all policies and procedures related to loss prevention, cash handling, and transaction accuracy

Collaborate closely with store leadership and teammates to create a cohesive, high-performing environment

This role includes keyholder responsibilities, such as opening and closing procedures and floor leadership, as needed

Success Metrics

Achievement of individual sales, conversion, UPT, and AUR goals

High levels of client satisfaction, loyalty, and repeat visits

Strong contribution to overall store performance

Consistent adherence to brand standards across service, presentation, and operations

Why You’ll Love Working Here

Client Advisors enjoy elevated benefits designed to support success and creativity, including:

Competitive hourly compensation plus performance-based commission

Generous monthly wardrobe allowance

Employee discount

Ready to Join Us?

We’d love to meet you. Please submit your resume for consideration. Applications are reviewed on a rolling basis; only shortlisted candidates will be contacted due to anticipated volume.

This brand believes the strongest teams are diverse teams. Applicants from all backgrounds are encouraged to apply—especially those who share a passion for intentional fashion, elevated retail, and exceptional client experience.

Start Date: July 2026