Phlebotomist (Full-time, Lab-Phlebotomy

Job Title: Phlebotomist

Employment Status: Full Time

Schedule: Monday - Friday 8:15 am – 5:15 pm

Department: Lab

Location: 38111 Market Square Drive, Zephyrhills, FL

Position Summary

This position functions independently or with minimal supervision in all laboratory areas and duties including phlebotomy, specimen processing, and clerical responsibilities, all performed in a timely and efficient manner.

Essential Functions

Front Office Functions

Provides support in patient registration and demonstrates knowledge of third‑party reimbursement requirements and regulations

Performs start‑up duties prior to opening the lab

Adds tests for add‑ons and handles recollections

Properly charges STATs to HMOs

Copies insurance cards and uses proper stamps on orders such as FROZEN, Labcorp, Quest

Prints daily logs and dispenses petty cash

Fax reports from the previous day and handles drug screen collections

Quotes lab prices and makes deposits

Prints labels for requisitions and specimens, obtains ABN forms for Medicare patients, and uses valid diagnosis codes

Properly identifies patients, collects payments, issues receipts, and challenges ambiguous orders per protocol

Verifies patient insurance information and provides lab results to patients and physicians

Directs incoming faxes to correct personnel, answers phone calls, and transfers calls appropriately

Calls or faxes any urgent results to the appropriate provider per written protocol

Maintains optimal productivity and minimal errors while mastering new work routines

Phlebotomy

Properly identifies patient at the draw point, verifies requested tests, and performs peripheral IV insertion

Communicates with supervisors regarding any issues that may affect patient care

Uses Proper Phlebotomy Technique

Ensures ABN is properly filled out and signed

Uses personal protective equipment when performing venipuncture

Prepares and labels specimens for transport

Provides necessary information on requisitions (date, time, initials, number and type of tubes)

Interprets orders accurately and draws 35‑40 patients per day with minimal assistance

Maintains organized requisition folders and prepares them for scanning

Provides phlebotomy services to physicians’ offices when needed for special procedures and family practice

Back Office

Prepares reports for distribution and loads specimens passed through the system

Supplies missing billing information and works internal billing charges within three days

Keeps daily requisitions filed neatly, works outstanding test reports for LabCorp and Quest, and manages error logs

Retrieves results and transmits requisitions as required

Directs incoming mail to correct personnel and performs daily mail‑outs for outside providers

Processing Specimens

Properly spins down specimens when necessary, checks for fibrinogen and clots, and separates any specimens for special transport tubes

Prepares specimens for transportation with couriers and distributes STATs according to protocol

Performs “clean‑outs” in Flex‑e Suite

Inventory

Makes accurate inventory of supplies, checks levels weekly to prevent shortages, and orders supplies on a scheduled routine basis

Distributes supplies to remote labs and patients, keeping the supply area neat and clutter‑free

Computer Utilization

Looks up results and prints them in Intergy, Flex‑e Suite, LCM

Prints patient demographic sheets and insurance cards, loads insurances into Intergy, and sets proper coverage

Creates requisitions in Clinicians for Labcorp, Quest, and LIS

Performs result retrieval and transmissions, and prints billing reports or work lists for STAT, mail, and fax logs

Registers new patients or updates existing information in Intergy and loads drug studies

Maintains compliance with Orlando Health policies and procedures and meets attendance standards per ADA, FMLA, and other applicable regulations

Performs other duties as assigned

Other Related Functions

Maintains an organized and clean work area, places phones on and off service at appropriate times, and participates in maintaining office supplies

Performs incidental duties as required and travels to different FMC work locations when requested

Works flexible hours to meet departmental needs and maintains positive customer service relationships

Education / Training

High School graduate or equivalent required

Licensure / Certification

Must obtain within six (6) months of hire: phlebotomy certification from A.S.C.P., N.P.A., A.S.P.T. or a program requiring a minimum of 100 patient collections

Experience

Excellent interpersonal and communication skills

Strong computer proficiency

Demonstrated ability to lead people and achieve results through others

Ability to plan, organize and manage multiple priorities

Excellent phlebotomy skills for both pediatric and geriatric patients

Updated 06/29/2026

#J-18808-Ljbffr