Head Of Field Service

POSITION SUMMARY The Manager, Inverter Field Services leads the development and operation of Nextpower’s inverter field-services discipline within Engineering Field Services. The role establishes operational objectives, determines resources and schedules, and manages the execution of commissioning support, preventive and corrective maintenance, advanced troubleshooting, customer escalation response, and technical training for utility-scale central inverter systems. The manager provides technical direction in the field while supervising field service professionals and technicians, coordinating subcontractors, and building repeatable operating processes for a growing capability. The role translates functional plans into field execution, recommends policy and process changes, manages workforce and operating priorities, and is accountable for safety, customer outcomes, schedule performance, service quality, and cost control. The role requires approximately 80%+ travel to utility-scale solar sites across North America.

KEY RESPONSIBILITIES Lead daily and long-range operating activities for inverter field services, including work planning, resource allocation, staffing, dispatch, site coverage, and escalation management.

Provide technical direction for DC input integrity, AC phase rotation, grounding and GFDI validation, medium-voltage transformer interface readiness, cable entry, ventilation, and post-installation inspections.

Serve as the technical escalation point for high-priority customer issues involving inverter performance, unexpected trips, energy availability, and service recovery.

Develop, approve, and maintain Nextpower-specific standard operating procedures, commissioning checklists, service runbooks, safety job plans, and field reporting standards.

Partner with Product, Controls, Software, Hardware, Security & Communications, Commissioning, Project, Technical Services, and Field Services teams to resolve issues and improve product and service performance.

Set and model the safety standard for inverter work, including NFPA 70E, OSHA, NEC, site-specific requirements, arc‑flash controls, stored‑energy hazards, and medium‑voltage interface work.

REQUIRED QUALIFICATIONS Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, or a related discipline; Minimum eight (8) years of related experience in industrial electrical systems, power electronics, renewable energy, field service, or a related technical discipline.

Minimum five (5)years of experience servicing, commissioning, or maintaining utility‑scale solar PV systems.

Ability and willingness to travel approximately 80%+ to utility‑scale solar sites across North America, including overnight travel and emergency service response as required.

OSHA 10, current CPR/First Aid, NFPA 70E Electrical Safety, valid driver’s license with a clean driving record, and any site‑required qualifications.

transformer operation; and power-quality analysis.

Power electronics, including IGBT systems, SCR rectifiers, DC bus systems, capacitor banks, cooling systems, heat exchangers, fans, and blowers.

PLC troubleshooting, HMI operation, SCADA and plant‑control systems, Ethernet/IP, Modbus TCP/RTU, CANbus, fiber optics, and vendor diagnostic software.

Root‑cause failure analysis, predictive maintenance, CMMS platforms such as SAP or Maximo, Jira/Confluence or equivalent, and Microsoft Office.

Ability to use or direct work involving digital multimeters, oscilloscopes, power-quality analyzers, megohmmeters, infrared cameras, clamp meters, phase‑rotation testers, low‑resistance ohmmeters, and relay‑test equipment.

We provide health care coverage, dental and vision, 401(K) participation including company matching, company paid holidays with unlimited paid time off, generous discretionary company bonuses, life and disability protection and more. Employees in certain positions may be eligible for stock compensation. All plans are in accordance with relevant plan documents. For more information on Nextpowers benefits please view our company website at

The annual target total cash compensation for this position is $115,000-$140,000, which includes base salary and target commission. Actual compensation may vary based on sales target achievements. This role is also eligible for equity as part of the total compensation package. (At Nextpower, we are driving the global energy transition with an integrated clean energy technology platform that combines intelligent structural, electrical, and digital solutions for utility‑scale power plants. Our comprehensive portfolio enables faster project delivery, higher performance, and greater reliability, helping our customers capture the full value of solar power. Our talented worldwide teams are redefining how solar power plants are designed, built, and operated every day with smart technology, data‑driven insights, and advanced automation. Together, we’re building the foundation for the world’s next generation of clean energy infrastructure. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are Nextpower At Nextpower, we are driving the global energy transition with an integrated clean energy technology platform that combines intelligent structural, electrical, and digital solutions for utility‑scale power plants. Our comprehensive portfolio enables faster project delivery, higher performance, and greater reliability, helping our customers capture the full value of solar power. Our talented worldwide teams are redefining how solar power plants are designed, built, and operated every day with smart technology, data‑driven insights, and advanced automation. Together, we’re building the foundation for the world’s next generation of clean energy infrastructure.

#