Head of Innovation & Business Planning

Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.
Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. Our Demand Planning team encourages a culture of continuous learning and improvement, with a focus on driving innovation and achieving operational excellence. We offer a dynamic and stimulating work culture, as employees are part of a greater team and purpose that collaborates with different departments, brands and business units.
This position is responsible for leading US Demand Planning activities for the Shiseido brand, including Finished Goods and POSM.
As a key contributor within the US S&OP function at Shiseido Americas, this role is responsible for driving continuous improvement of US demand planning processes across all US domestic business units and demand planning groups for Shiseido. The role ensures the demand plan is aligned with US business objectives and financial targets, while supporting key supply chain performance metrics including service, inventory, excess & obsolete reduction, and forecast accuracy.
This role works closely with US commercial teams, key retail partners, and E-commerce to support effective demand consensus and execution through established and evolving demand planning processes.
The ideal candidate has experience leading demand planning teams and demonstrates strong people-management and coaching skills to ensure responsibilities are appropriately segmented and aligned with the broader US demand consensus process. The role requires the ability to effectively leverage SAP IBP demand planning functionality or future system implementations to improve forecast accuracy and cross-functional collaboration within the US and with global stakeholders.
Close collaboration with supply teams is essential to understand and communicate risks to future supply and to ensure risks are appropriately mitigated through the demand plan.
The accuracy of the unit forecast has a direct impact on company inventory and customer service levels. Reconcile forecasted units to Gross Sales financial forecasts to ensure reasonableness.
You will work cross-functionally to understand qualitative information from Sales and Marketing, as it affects future unit forecasted demand, including follow-up of out of stocks with supply planning.
You will continuously improve planning processes for the brand by leveraging experience, building new capabilities, adapting to change, and benchmkaring best practices across brands and markets.
You will conduct regular business and performance reviews related to demand and supply of low stock skus with internal stakeholders.
You will lead the Excess & Obsolete (E&O) process to minimize inventory liabilities, drive root-cause analysis, and support action planning and execution.
You will assist the Demand Planning Lead in preparing for the Monthly Consensus and Executive S&OP meetings with Marketing, Sales, Finance, and Sales Ops.
You will help with other analyses and projects as needed.
You have a 4-year academic degree in relevant field or related job experience
You have a minimum of 8 years of demand planning experience in a supply chain role.
You are a competent user of computerized IT systems - Word, PowerPoint, Excel and other associated scheduling, forecasting software packages.
You have strong data management and analytic skills.
You have a positive attitude of commitment to job/projects.
You are enthusiastic, creative and a team player.
SAP Integrated Business Planning (IBP) is a plus

You may be asked to perform other duties needed to help drive to our vision, fulfill our mission and abide by our organization's values.
Whether you're looking for comprehensive health coverage, retirement savings, or paid time off, our benefits have you covered! Medical, Dental, & Vision Insurance

• Life and Disability Insurance
• Paid Company Holidays
• Internal & International Mobility
• Tuition Reimbursement

Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law