IT SysAdmin

Cumberland Heights is more than a campus on 177 acres, it’s a community. Our mission is to provide the highest quality care possible for persons and families at risk of or suffering from chemical dependency. Treatment encompasses physical, mental, emotional, and spiritual recovery in a safe, loving, and healing environment, guided by professional excellence and the Twelve Steps.

Cumberland Heights Foundation offers a comprehensive benefits program, which includes:

Medical, Dental and Vision effective 1st day of month following 28 days of employment

Employer Contribution for Health Saving Account or Health Reimbursement Account

Cumberland Heights is a nationally recognized addiction treatment organization, and the technology that supports our clinical teams directly impacts patient outcomes. As a Systems Administrator, you will own the reliability, security, and continuous improvement of the IT infrastructure that connects our staff and systems across two dozen locations.

You will move beyond ticket-driven work to proactively identify risks, build resilient systems, and raise the technical bar across the organization. Infrastructure & Cloud Systems

Administer Windows Server environments and cloud platforms (Microsoft 365, Azure, Entra ID)

Manage identity and access controls including Active Directory, group policies, and MFA

Oversee endpoint management at scale using Intune and/or SCCM

Monitor uptime, performance, and capacity across all locations — and fix issues before users notice them

Maintain HIPAA-compliant infrastructure and actively support audit readiness

Backup & Disaster Recovery

Manage backup systems and verify data integrity on a regular cadence

Maintain, document, and periodically test disaster recovery plans — not just write them

Network & Connectivity

Support multi‑site connectivity including VPNs, firewalls, and routing configurations

Troubleshoot escalated network and infrastructure issues across all facilities

Document systems, configurations, and runbooks to eliminate single points of failure

Collaboration & Projects

Partner with help desk, developers, and leadership to deliver infrastructure that enables the mission

Lead or support implementation of new systems, migrations, and tooling rollouts

Receive day‑to‑day technical direction and guidance from the Senior Systems Administrator, who sets priorities, reviews work, and provides mentorship on infrastructure decisions

Collaborate closely with the Senior Systems Administrator on cross‑site projects, escalations, and infrastructure planning; Bachelor's degree in information technology, Computer Science, Information Systems, or a related field

Hands‑on experience with Windows Server environments

Proficiency with Microsoft 365, Azure, and Entra ID

Solid networking fundamentals: Experience with endpoint management platforms (Intune, SCCM, or equivalent)

Background in healthcare IT or other regulated environments (HIPAA experience a strong plus)

Hands‑on cloud infrastructure experience with Azure or AWS

Microsoft (e.g., AZ‑104), CompTIA (Security+, Network+), or Cisco