CSR & Systems Administrator (Print & Marketing)
Bickers Printing Inc
Job Description
Job Description
AlphaGraphics – Madison, WI
In person position. 40 hours per week with optional overtime as needed.
We’re looking for a motivated, detail-oriented Inside Sales & Operations Administrator to join our team. This role is ideal for someone who enjoys working with clients, managing projects, and leveraging technology to drive efficiency and revenue.
You’ll play a key role in handling incoming opportunities, building estimates, managing workflows, and ensuring projects move smoothly from concept through production.
What You’ll Do
- Respond to incoming calls, emails, and online inquiries with a solutions-focused, sales-minded approach
- Estimate and manage print projects—from digital print to signage and environmental graphics
- Identify opportunities to enhance project scope and value
- Build strong client relationships through clear, proactive communication
- Prepare and send proofs for customer approval
- Enter and manage jobs in PrintSmith (training provided)
- Support direct mail projects including file setup and mail merges
- Partner with production and design teams to ensure successful project execution
Technology & Systems
- Work with tools like Excel, PrintSmith, and XMPie (or willingness to learn)
- Assist with website and online ordering (u-store) updates
- Maintain pricing, materials, and product updates in internal systems
- Leverage technology, including AI tools, to improve efficiency and accuracy
What We’re Looking For
- Strong communication skills with a customer-first, sales-oriented mindset
- Excellent attention to detail and organization
- Ability to manage multiple projects in a fast-paced environment
- Comfortable with technology and learning new systems
- Team-oriented with a collaborative approach
- Familiarity with Adobe Creative Cloud is a plus
Why This Role
This is a growth-oriented position with the opportunity to expand your responsibilities, increase earnings, and grow your career in print, marketing, and operations.
Vacancy posted 4 days ago
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