Head of Operations & Business Management

Foreign Exchange Operations Manager
Operations
Full-Time
Workplace policy

The Foreign Exchange (FX) Operations Manager is responsible for the endtoend management of Foreign Exchange (FX) middle and backoffice operations. This role oversees the full FX trade lifecycle-from trade capture and confirmation through settlement, reconciliation, and control governance-while maintaining a strong risk and compliance environment.
The role involves regular interaction with Front Office, Risk, Compliance, Technology, Treasury, and external counterparties to ensure accurate and timely FX processing and support ongoing process improvement initiatives.
Manage the complete FX trade lifecycle, including trade capture, validation, confirmation, settlements, reconciliation, and exception management.
Manage and support operations across FX spot, forwards, swaps, NDFs, options, and structured products.
Support P&L reporting, exposure monitoring, and daily position controls.
Oversee counterparty risk, settlement risk, and operational break management.
Partner with Front Office as a trusted functional advisor while maintaining independence and escalation authority.
Manage the FX settlements function, including nostro account management, payment processing, cash management, and regulatory reporting.
Manage relationships with custodians, correspondent banks, settlement service providers, and CLS (if applicable). * Design, implement, and maintain a comprehensive operational risk framework aligned with regulatory expectations (e.g., Partner with Risk and Compliance on issue identification, audits, regulatory examinations, and remediation efforts.
Manage incident processes, including rootcause analysis and corrective action implementation.
Partner with Technology on system architecture, APIs, platform integration, and STP enhancements.
Identify inefficiencies and champion digital tools, workflow optimization, and datadriven decisionmaking.
FXALL, Misys, GTSS, Bloomberg CMS, CLS, Omgeo/Alert).
Prepare reporting on operational health, risks, trends, capacity, and readiness.
Build strong crossfunctional partnerships across Treasury, Markets, Middle Office,
Finance, Legal, Compliance, Technology, and Risk.
8-10 years of FX operations experience, including middle and back office responsibilities.

• Experience managing operational teams in a financial institution.
• S. regulatory frameworks applicable to FX businesses.
• CFA, FRM, CTP, ACT) preferred.
• Experience with CLS, multibank settlement platforms, or high volume multicurrency operations.
• Exposure to process automation, workflow transformation, and/or digital tools.
• Strong analytical capabilities with experience leveraging data to drive decisions (SQL, BI tools, or Python a plus).

Bachelor's degree in Finance, Economics, Accounting, or related field; We do not discriminate on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, protected veteran status, or any other status protected under federal, state, or Florida law. City National Bank of Florida complies with the Americans with Disabilities Act (ADA) and applicable Florida laws. Qualified individuals with disabilities who require a reasonable accommodation in order to complete the online application or participate in the hiring process may contact our Human Resources Talent Attraction Department talent.