Shift Prep Cook

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Provides prompt, efficient and friendly customer service. Prepares various breakfast foods for the Hy-Vee Market Grille and is responsible for all hot foods and cold foods including available heat-and-eat varieties. The Breakfast Cook is responsible for prepping a variety of ingredients and assembling dishes according to restaurant recipes and specifications.
Partnerships
Customer focused
Assistant Managers of Store Operations, Perishables, and Health Wellness Homes; Food Service Manager; Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
Makes an effort to learn customers' names and to address them by name whenever possible.
Assists customers by: (examples include)
making note of and passing along customer suggestions or requests
Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Prepares vegetables, sides, meats and breakfast foods.
Places food in hot cases, monitors amounts, and refills as necessary.
Prepares items for the upcoming shifts.
Ensures personal understanding of all aspects of the kitchen.
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Provides direct customer service when necessary.
Performs other job related duties and special projects as required.
Must have the ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Six months or less of similar or related work experience.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
Must be able to perform the following physical activities: This position is frequently exposed to a cool and warm environment, dampness, noise from equipment, and vibrations from some equipment. There are possible equipment movement hazards from slicers and choppers. There is daily exposure to cleaning chemicals and solvents. Equipment Used to Perform Job:
Grill, toaster, coffee machine, oven, steamer, chopper, hot case, kitchen utensils, knives, stove, chicken roaster, can opener and C.A.R.Interaction with customers and fellow employees on a daily basis.