Head of Recruiting & HR

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.Join Gilead and help create possible, together.Job DescriptionAs a Director, HR Operational Excellence at Gilead, you will...Position OverviewThe Director, HR Operational Excellence is responsible for leading HR's global operational transformation agenda. This leader partners across HR Shared Services, Centers of Excellence (COEs), HR Business Partners, and business stakeholders to redesign how HR work is delivered, scaled, optimized, and sustained.The role serves as a key advisor to HR leaders on service design, operational readiness, automation, and continuous improvement.This leader combines strategic thinking with hands-on execution, bringing a strong process improvement mindset, exceptional change leadership skills, and a passion for driving measurable business outcomes through operational excellence.Key ResponsibilitiesLead HR Operational TransformationDevelop and execute a multi-year roadmap to improve HR service delivery capabilities globally.Identify, lead and partner on strategic initiatives that simplify, standardize, and transform how HR services are delivered.Partner with senior HR leaders to address complex operational challenges and improve business outcomes.Drive Process Redesign and OptimizationLead end-to-end process redesign initiatives across the employee lifecycle and HR service ecosystem.Apply Lean, Six Sigma, and structured problem-solving methodologies to deliver measurable improvements.Enable Digital HR and AutomationPartner with HR Technology, Digital Experience, AI, and Shared Services teams to identify and prioritize opportunities for workflow automation, AI-enabled capabilities, digital self-service, and process digitization to modernize HR service delivery.Support adoption and scaling of new tools and capabilities across HR.Improve Delivery Across the HR Operating ModelPartner with COEs, HR Business Partners, Shared Services, and other HR teams to improve the delivery and operationalization of programs and services.Design scalable operating models that improve service quality, consistency, accountability, and execution.Develop governance routines, performance measures, and operational disciplines that enable sustainable results.Lead Complex Work Transitions and Service ReadinessOversee intake, evaluation, prioritization, and execution of complex work transfers into HR service delivery organizations.Lead readiness assessments, transition planning, stabilization activities, and operational handoffs.Ensure new or changing work is successfully embedded into ongoing operations with clear ownership and performance measures.Mitigate operational risk during organizational, program, process, and service transitions.Build HR Continuous Improvement CapabilityCreate a culture of continuous improvement across HR.Coach HR leaders and teams on operational excellence principles and methodologies.Promote data-driven decision making and performance management practices.Lead and Develop the HR Operational Excellence TeamLead and develop a team of Operational Excellence professionals responsible for global transformation initiatives.Foster a collaborative, high-performance culture focused on impact and execution.Leadership CompetenciesExceptional stakeholder management and influence skills.Lead large, complex transformation efforts from design through sustainment.Drive measurable improvements in service delivery performance, efficiency, and experience.Build trusted partnerships across HR and the broader business.Basic Qualifications:Bachelor's Degree and Twelve Years' ExperienceORMasters' Degree and Ten Years' ExperienceORPhD and Eight Years' ExperiencePreferred Qualifications:10+ years of experience in Operational Excellence, HR Transformation, Management Consulting, Business Process Improvement, or a related discipline.Experience leading large-scale transformation, process redesign, service delivery, or operating model initiatives.Experience leading global, cross-functional programs with executive-level visibility.Experience within HR, Shared Services, Employee Services, People Operations, or related functions.Experience implementing automation, workflow optimization, AI-enabled capabilities, or digital transformation initiatives.Experience with Lean, Six Sigma, Operational Excellence, or related methodologies.Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams. Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact View email address on click.appcast.io for assistance.NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACTYOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACTGilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; We promote and support individual differences and diversity of thoughts and opinion.For Current Gilead Employees and Contractors:Please apply via the Internal Career Opportunities portal in Workday.SummaryLocation: United States - California - Foster CityType: Full time