Head of Construction Management Operations

City Wide , the nation’s leading management company in the building maintenance industry, is seeking a Director of Operations to join our successful team. In this position, you will serve the City Wide Facility Solutions - Dallas/Fort Worth , one of more than 100 markets covered across the United States and Canada.
Effectively manage, develop, and lead a team of Facility Service Managers (FSMs) that support our clients.
Responsible for achieving annual revenues and profits, managing expenses, Independent Contractor (IC) margins, managing temporary labor (if applicable) and meeting/exceeding overall financial management of the operations of services offered
Responsible for identifying, hiring and training all operational employees, including but not limited to, FSM’s and Night Managers.
Work in the field with FSMs each week and participate as backfill to the FSM as needed
Develop and maintain impactful, professional relationships vendors and Independent Contractors.
Responsible for ensuring building inspections are completed, followed-up with and all client data is maintained in CRM.
Total first year typical compensation target is $100,000 - 125,000, comprised of base, commission and bonus pay. Demonstrated track record of success managing a sales and/or account management team.
Relationship Building - Ability to effectively build relationships with customers and co-workers.
Training - Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.
Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
Time Management – Utilize available email and technology whenever possible so you don’t waste time physically looking for someone to answer your question. Don’t spend hours trying to figure it out yourself if someone can help. Professional Demeanor – Present a warm and friendly personality and a helpful, positive attitude with clients, other employees, and applicants both in person and on the telephone.
Aptitude – Must have the aptitude to grasp the concept of the projects you are working on. Communication, Written - Ability to communicate in writing clearly and concisely.
City Wide Facility Solutions offers a competitive compensation and benefits, including:
Medical/Dental/Vision Insurance
10 paid holidays each year
Company-paid life insurance
Gas allowance
Cell Phone Allowance

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve.