Salesperson for Retail Sales

At MonkeySports, we are passionate about sports and understand the importance of helping athletes of all skill levels excel in their game. Whether you’re a hockey player, lacrosse enthusiast, baseball fanatic or an all-around sports lover, MonkeySports sets out to inspire and empower athletes through access to high-quality sports equipment, expert knowledge, and exceptional experiences.

Whether you’re on the sale floor, assisting with inventory, providing exceptional customer service, or coaching your team, your contribution will play a vital role in helping athletes of all ages and skill levels to achieve their goals.

At MonkeySports, we are looking for dynamic and motivated individuals to join our team as Retail Associate II. This position is designed for team members who have built a solid foundation in retail and are ready to take on increased responsibilities. As a Retail Associate II, you will go beyond the core duties of entry-level associates, playing a key role in enhancing the customer experience, managing merchandising tasks, and supporting day-to-day operations. You will serve as a role model for new team members, showcasing exceptional product knowledge, customer service skills, and leadership qualities, while helping to maintain a high-performance store environment. If you're ready to step up in your retail career, we invite you to apply and contribute to our growing success.

Customer Engagement & Sales:

Provide a higher level of customer service by offering detailed product recommendations, assisting with equipment fittings, and guiding customers through more complex purchases.

Help drive sales by upselling accessories and ensuring customer needs are fully met.

Merchandising & Store Standards:

Take ownership of specific merchandising sections, ensuring displays are properly stocked, organized, and visually appealing according to Monkey Sports standards.

Maintain brand presentation through folding, sizing, coloring, and merchandising techniques.

Point-of-Sale & Transaction Handling:

Efficiently process sales, handle returns and exchanges with limited supervision, and resolve minor customer concerns at the register.

Inventory Support:

Participate in inventory counts, help identify discrepancies, and assist with backstock organization, order procurement and product placement.

Proactively alert leadership to low stock or inventory concerns.

Training & Skill Development:

Participate actively in training sessions to build product knowledge and retail competencies. Store Maintenance:

Maintain cleanliness of the sales floor, fitting rooms, and backroom, ensuring a professional shopping environment.

Adhere to all company policies, loss prevention, and safety standards.

Assist with store events, promotions, and vendor demonstrations.

Help set the pace on customer service, merchandising, and sales goals.

Perform additional duties as assigned by management to support overall store success.

High school diploma or equivalent preferred.

Typically 6+ months of retail or related experience OR successful progression from Retail Associate 1.

Capable of learning and applying advanced POS functions and store systems.

Spending long hours on their feet, moving around the store to assist customers and execute daily operational tasks

Handling merchandise, which may involve lifting and carrying items of varying weights up to 50 LBS

Using hands to operate cash registers, computers, and other equipment

Primarily works in a retail store environment with direct customer interaction.

May occasionally assist with receiving shipments or moving products in backroom or stock areas.

Flexible schedule required, including evenings, weekends, and holidays based on business needs. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

Employees new to MonkeySports typically come in at the start of the pay range. MonkeySports focuses on providing a simple and transparent pay structure which is based on a variety of factors, including but not limited to location, experience and job-related skills.