IT SysAdmin

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.

Join our Technology Team as an Enterprise Systems Administrator located in various offices.
We are seeking a professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team.

This role can be based in various offices, on a hybrid basis. This role reports to the Enterprise Monitoring and Systems Management Supervisor.
Position Summary
The Enterprise Systems Administrator is responsible for the day-to-day management, monitoring, security, and support of the firm's enterprise servers, applications, and cloud platforms. This role ensures the stability, security, and optimal performance of all enterprise infrastructure, with a focus on Microsoft technologies. The administrator proactively monitors system health, troubleshoots and resolves technical issues, investigates and remediates security incidents, and maintains the integrity of the server environment with regular security updates and patches. The position requires strong analytical skills and deep technical knowledge. This role also requires individuals who are trustworthy, reliable, and uphold strict ethical standards in all professional dealings. Flexibility to work non-standard hours and participate in on-call rotation is required.
Key Responsibilities

Manages, monitors, and supports Microsoft Windows operating systems, software applications, and related infrastructure services across the on-premises infrastructure and cloud platforms
Maintains regular server and application security updates and patches to mitigate vulnerabilities and enhance system performance, following established server patch management processes and procedures
Monitors and analyzes performance, availability, and security alerts for servers, applications, and services, using various tools and methods, such as dashboards, alerts, reports, logs, etc.
Conducts regular health and security checks on servers and related infrastructure services and implements security best practices and recommendations
Configures and maintains security settings, access rights, and related controls to prevent unauthorized access, data loss, and other security threats
Administers and supports Microsoft System Center Configuration Manager (SCCM) infrastructure, Active Directory Domain Services, and Microsoft Entra ID
Administers and maintains monitoring with Microsoft System Center Operations Manager (SCOM) while integrating Azure Monitor and Log Analytics workspace
Provides Tier 3 technical support, root cause analysis, and guidance for IT infrastructure, application, and security and monitoring-related issues
Identifies and responds to security incidents and threats, following the incident response plan and procedures, and coordinates with other IT staff and external parties as needed
Develops and maintains automation scripts to automate administrative and routine tasks
Supports project delivery and execution of tasks related to areas of team Collaborates with information security and compliance teams to ensure compliance with industry standards
Stays current with emerging trends and best practices in infrastructure optimization and modernization, endpoint protection, identity management, cloud security, and AI model security
Maintains standard operating procedures and configuration documentation for infrastructure systems and processes
Qualifications
Skills & Competencies
Strong expertise in Microsoft Windows operating systems
Good working knowledge of cloud platforms such as Microsoft Azure
In-depth knowledge of AD DS, Entra ID, DFS, ADFS, and LDAP
Strong understanding of identity and access management and role-based access control concepts
Working knowledge of SQL, IIS and SharePoint troubleshooting
Good working knowledge of identity federation and multifactor authentication management
Solid understanding of authentication and authorization flows
Solid working knowledge of basic networking concepts, including TCP/IP, DNS, and DHCP
Strong knowledge in monitoring and security tooling, such as antivirus, endpoint protection, identity protection, data loss prevention, application-based firewalls, SIEM, etc.
Solid understanding and familiarity with Linux and MacOS systems preferred
Solid scripting skills in PowerShell; experience with other scripting/programming languages is preferred
API programming skills are preferred
Basic understanding of AI model infrastructure security is preferred
Strong analytical, critical thinking, and problem-solving skills
Ability to troubleshoot and resolve system, application, security, and performance issues
Strong communication, interpersonal, and cross-functional collaboration skills
Ability to articulate issues, risks, and proposed solutions to various levels of technology staff, management, and non-technical audiences
Strong attention to detail and accuracy
Ability to document and maintain security and monitoring policies, procedures, and configurations
Ability to multitask efficiently yet prioritize and organize competing work demands
Demonstrated integrity and commitment to strict ethical standards in all professional dealings
Proven record of reliability and dependability
Candidate must be a self-starter and independent, yet function as an integral part of a team
Proven ability to work independently and collaboratively in a fast-paced, and security-conscious environment
Candidate must demonstrate a high degree of initiative and motivation
Ability to work flexible hours and be on-call
Education & Prior Experience

• Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent work experience
• 5+ years of professional experience managing medium-to-large enterprise Microsoft Windows environments, preferably in a law firm or professional services environment
• 5+ years of experience in systems administration, or similar technical roles
• Strong experience with Microsoft Windows Server 2012-2025 and Windows 11
• Hands-on experience with cloud platforms such as Microsoft Azure, AWS, and GCP
• Hands-on experience with Systems Center Operations Manager (SCOM) and System Center Configuration Manager (SCCM/MECM)
• Solid experience managing all aspects of Active Directory Domain Services
• Proven troubleshooting and technical issue resolution experience
• Experience with WMI, Syslog, and Performance Monitor
• Relevant Microsoft certifications: Azure Security Engineer Associate and Identity and Access Administrator Associate, or equivalent are preferred