Head of Care Management Operations
Eye Care Partners
EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. Regional Operations Director
Eyecare Partners ("ECP") is the only national medically-focused platform integrating optometry (primary care) and ophthalmology (specialist medical care) to offer a full continuum of eye care services. The Company offers patients end-to-end services covering medical optometry, ophthalmology and retail products allowing ECP to refer and retain patients internally throughout their lifecycle. The company is privately held by Partners Group and continues to invest heavily in expanding operations nationally while maintaining a strong local presence in each market. The Regional Operations Director will possess a high level of understanding of how to lead patient care teams in a healthcare delivery environment. He/She is responsible for the operations of EyeCare Partners' multi-brand, multispecialty Ophthalmology practices located in the Florida, Alabama and Texas market. The leader will oversee the professional development of all area administrators and managers, develop and implement growth strategies for daily clinic operations best practices, and will partner with other division leaders to execute EyeCare Partner's strategic vision. This is a key leadership member and will work in a fast-paced, but flexible engaging environment. Reports to Regional Vice President, Ophthalmology Operations.
Manage and oversee Practice Administrators, Managers and staff at Eyecare Partners' ASCs.
Remains educated and in-tune with trends in healthcare, reimbursement, ophthalmology, etc. on a national and local level.
Analyzes practice financial data and makes recommendations regarding steps which can be implemented to improve profitability
Identifies opportunities to continue to propel business towards "world class," design solutions for such opportunities, implement, and monitor progress
Demonstrates knowledge of mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards and the code of ethical behavior
Manage integration of newly acquired practices
Partner with Surgical and Medical Directors to identify doctor needs, areas for specialty expansion and physician recruitment
Leadership: Develops and Maintains a successful platform of leadership - strategy/structure/process/people
Team Building: Recruit, Develop, train and motivate a best-in-class care team
and ensures adequate communication and change management through the process
Intimately knows the business, industry, care model and can shape future delivery for our patients and success of the overall organization
Change Management: Ability to drive change through an organized process, bringing people along to ensure results are achieved
Bachelor's Degree in Business or Healthcare Management required, Master's degree in Business or Healthcare Administration preferred.
- 5+ years of practice management experience required.
- Experience in a multi-site or regional organization
- Demonstrated excellent management skills, program implementation, and quality improvement
- Proven success in growing a healthcare operation with $40M+ in annual revenue
- Proven success in Mergers & Acquisition within healthcare
- Must be proficient in Excel and Power Point
Employment Type: Full Time
$21.6 - $31.05 per hour
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