Head of Healthcare Operations

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

Operations Supervisor Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

CBI is the premiere non‑profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting‑edge, nationally recognized, evidence‑based models.

Job Summary The Operations Supervisor is a member of the interdisciplinary treatment team in Crisis, Inpatient and/or Transition Point programs. The Operations Supervisor coordinates with the RN Supervisor, Behavioral Health Clinician (BHC), Patient Care Technician (PCT), Registered Nurse (RN), and Behavioral Health Medical Practitioner (BHMP) to ensure a safe environment and quality care is provided to all presenting for services at their assigned program. The Operations Supervisor provides oversight and guidance to the Patient Care Technician(s) assigned to complete the intake and discharge process, Peer Support Specialists and Behavioral Health Clinicians to assist in effective patient throughput.

Skills/Requirements Highschool Diploma required.

Associate’s degree in a field related to Business or Health Care is preferred.

1 or more years of full‑time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations required.

1 or more years leadership and/or supervisory experience preferred

CBI is growing and expanding our services! We are experiencing tremendous growth currently. As an essential service provider, we value all our employees and their careers.

For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid‑size employers in the Valley!

CBI Values your Career and has lots of growth opportunities! Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.

About our Culture, commitment to employees! We are looking for driven and compassionate individuals that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.

We know life happens, that’s why we all start with a 5-week PTO plan as well as a wide range of unique benefits!

Our Facilities. Our locations are all state‑of‑the‑art facilities that provide top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible! CBI Offers an excellent benefits package! Medical, Dental, Vision, Disability, Life, Supplemental plans - Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Generous PTO accrual, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more!

For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid‑size employers in the Valley.

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!

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